AI Conversational Banking Aplikacija za mobilno bankarstvo od Uxda

Dizajn AI Conversational Banking Aplikacija za mobilno bankarstvo od dizajnera Uxda je visoko cijenjeni dobitnik prestižne nagrade 2023 Zlatna nagrada A' Design Award u kategoriji Dizajn Mobilnih Tehnologija, Aplikacija i Softvera.

ZlatoMobilni· 2023

AI Conversational Banking Aplikacija za mobilno bankarstvo

autor Uxda

Klijent: Uxda

Dobitnik nagrade Zlatna nagrada A' Design Award u kategoriji Mobilni

650,015

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Boje

Dizajn

O dizajnu AI Conversational Banking Aplikacija za mobilno bankarstvo

Bella je aplikacija za mobilno bankarstvo zasnovana na konverzacijskom interfejsu. Bankarske usluge se pružaju putem tekstualnog razgovora i glasovnih komandi umjesto menija i dugmadi. Korisnici mogu provjeriti stanje računa, izvršiti plaćanja, štedjeti, investirati, donirati i zatražiti finansijski savjet jednostavnim ukucavanjem ili izgovaranjem uputstva. Aplikacija potvrđuje svaki zahtjev prije izvršenja, a virtuelni asistent podržava povezane svakodnevne aktivnosti. Cilj dizajna je da bankarstvo učini prirodnijim, pristupačnijim i praktičnijim za svakodnevnu upotrebu.

Priznanje

O nagradi Zlatna nagrada A' Design Award

AI Conversational Banking Aplikacija za mobilno bankarstvo je pobjednik Zlatne nagrade A' Design Award, iznimno prestižnog priznanja koje se dodjeljuje prvorazrednim, čudesnim i izvanrednim dizajnima. Zlatni pobjednici iznimno su inovativne, vrlo vizionarske i blistavo zasljepljujuće kreacije koje odražavaju genij, mudrost i umijeće svojih dizajnera. Očekuje se da AI Conversational Banking Aplikacija za mobilno bankarstvo bude vrlo hvaljen, trendovski i monumentalan izum koji pruža bezprecedentnu vrijednost. Ovaj dizajn koji je osvojio Zlatnu nagradu A' Design Award spektakularan je, cijenjen projekt koji izuzetno koristi i pomjera granice umjetnosti, nauke, dizajna i tehnologije. AI Conversational Banking Aplikacija za mobilno bankarstvo stvara snažne osjećaje želje, budi strast, podstiče kreativnost i fascinira nas.

Iza dizajna

Press komplet

Zasluge, članovi tima i tehnički detalji koje je dostavio dizajner.

Jedinstvena svojstva: This conversational banking mobile app uses natural language interactions, such as text-based chat or voice commands, to deliver banking services. Services include checking account balances, making payments, and getting financial advice through a chatbot, and even a lifestyle virtual assistant. The goal of the conversational banking app is to make banking more convenient and accessible for customers by allowing them to interact in a way that feels more natural.
Dimenzije i pakovanje: When designing the user experience for this AI-powered financial product, our goal was to evoke feelings of futurism, curiosity and innovation. We wanted to create an emotional and philosophy-driven design that exudes sophistication and balance. To achieve a unique result, we drew inspiration from Bella's visionaries. They sought to infuse the product with the colors of a Los Angeles sunrise, the ambience of Florence's Duomo Cathedral and even the peacefulness of Japanese Zen gardens. By drawing inspiration from outside the banking world, together we were able to bring fresh perspectives to the digital product and create a truly unique user experience.
Oznake: mobilebanking, chatgptbanking, bankingapp, aibankingapp, ux, cx
Tehnologija proizvodnje: Users can quickly initiate banking transactions through the AI chatbot or Siri-like request by simply saying or typing in the needed action. The app processes the request, confirms with the user, and executes it. Service also provides innovative conversational ways for users to save, invest, donate, and perform other financial actions, such as automatically donating a portion of their travel expenses to green funds or purchasing a fraction of a company's stock every time they purchase at a specific retailer.
Dizajnerski izazov: Mobile banking apps are typically built upon a series of menus and buttons, but the Bella team required something entirely different: full-range banking services through a conversational interface. But, unlike the usual chat services, they did not want messaging clouds, standard navigation or other familiar elements; they wanted something fundamentally different. They challenged the UXDA team to create a never-before-seen banking interface and full-range retail banking services. After the initial research, we understood that this was one of the first attempts to create full-featured, AI-powered conversational banking.
Istraživanje: Bella demonstrates the potential for using conversational banking AI and machine learning solutions to provide new types of banking enriched with personalized, contextual responses that establish an emotional bond with users. We tried to dive deeper into digital human behavior to find a new edge for the banking experience. This required courage and an innovative approach to combine cutting-edge technology with a design rooted in beauty, love and empathy. This is an example of how disruptive AI technologies, could be integrated into the banking experience with the help of customer-centered UX design.
Inspiracija: AI-powered solutions could fuel new types of products in banking, more personalized and connected to users, but integrating innovative technologies often causes complications in terms of user experience. And here, the methods of financial UX design are very effective, as they help to imagine the unimaginable and create a digital solution, focusing on users' needs. Our client approached us with a mission to infuse love into finance through a conversational banking.
Trajanje projekta: Project started in November 2019 and finished in November 2020
Tok rada: As the world becomes increasingly accustomed to interacting with AI-powered interfaces and chatbots, the bar for usability in products has been raised. The client team, dared to become the pioneers of conversational banking and wanted to make their product feel revolutionary in order to truly stand out. Bella’s founders aimed to design their app as the heart and soul of their brand, to fulfill their mission and bring a breath of fresh air to the industry. They set out to bridge the emotional gap and break down the barriers of traditional user experience models by treating users like family members.
Članovi tima: Alex Kreger | UX Strategist
Linda Zaikovska-Daukste | UX Strategist
Inese Zepa | Lead UX Architect
Santa Paegle | UX Architect
Andrew Yeliseyev | Art Director
Dmitry Kustov | Lead UI Designer
Autorstvo slika: UXDA LLC