SberBank Online Aplicació de banca mòbil de SberBank Online Design Team

El disseny SberBank Online Aplicació de banca mòbil de SberBank Online Design Team és un guanyador molt estimat del prestigiós 2021 A' Design Award d'Argent en la Categoria de Competició de Disseny de Tecnologies Mòbils, Aplicacions i Programari.

ArgentMòbil· 2021

SberBank Online Aplicació de banca mòbil

de SberBank Online Design Team

Client: Sberbank

Guanyador del A' Design Award d'Argent en la Categoria de Mòbil

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Colors

El Disseny

Sobre SberBank Online Aplicació de banca mòbil

SberBank Online és una aplicació de banca mòbil desenvolupada per a un gran banc rus. Gairebé tots els productes bancaris del banc estan disponibles en línia a través de l'aplicació. Els serveis bancaris tradicionals es combinen amb funcions d'estil de vida com ara xats, històries i un catàleg. Es poden afegir postals i adhesius de colors a les transferències de diners per fer-les més personals. Quan una transacció triga molt temps, es mostra una pantalla animada en lloc d'una pàgina de càrrega en blanc. Les pantalles principal i de benvinguda es personalitzen segons la ubicació i l'hora del dia.

El Reconeixement

Sobre el A' Design Award d'Argent

SberBank Online Aplicació de banca mòbil és un guanyador del guardó A' Design Award d'Argent, un reconeixement extraordinàriament prestigiós concedit a dissenys d'alta gamma, esplèndids i impressionants. Els guanyadors d'Argent són obres tremendament brillants i summament creatives que il·lustren la perícia, el talent i la perspicàcia excepcionals dels seus dissenyadors. Es preveu que SberBank Online Aplicació de banca mòbil sigui una obra meravellosa i de gran lluïment, remarcablement professional i profundament innovadora. Aquest disseny guanyador del guardó A' Design Award d'Argent és un invent molt notable i admirat que beneficia i fa avançar els límits de l'art, la ciència, el disseny i la tecnologia. SberBank Online Aplicació de banca mòbil és una creació molt envejada que evoca desitjos, introdueix sentiments positius i desperta sorpresa i admiració.

Darrere del Disseny

Dossier de Premsa

Crèdits, membres de l'equip i detalls tècnics proporcionats pel dissenyador.

Propietats Úniques: SberBank Online app allows users to get online almost all banking products of the largest Russian bank. Besides traditional banking services there are lifestyle features in SberBank Online such as chats, stories, catalogue, etc. Emotional and emphatic design of the app supports the idea of breaking the pattern of a conventional banking app. SberBank Online team strongly believe that UE (User Emotions) is the new Must-Have for all digital product designs.
Dimensions i Embalatge: Above iOS 10.0 / Above Android 10.0
Etiquetes: Digital Banking, Personalization, Emotional Design, app.
Tecnologia de Producció: Illustrations were designed in After effect CC, Illustrator CC and Adobe Photoshop CC. Lottie libraries and plugins were used. The interface part of the app is designed in Sketch. Emotional design part of the app was built using Swift for iOS, using Kotlin for Android. Targeting and geotags are used to show personalized designs to the right customers.
Repte de Disseny: One of the brightest challenges which emotional design helped us solve was a long loading in the app. Banking apps do need a lot of data to upload, but SberBank Online team cannot control some circumstances like slow internet connection. Now in situations like this, the app users see a cute animated terminal with blushing cheeks instead of a white loading screen. SberBank Online team managed to turn a potentially negative issue to completely the opposite — app never received so many 5-star rates in the app stores for our design!
Recerca: The feature of adding short comments to money transfers has always been available in SberBank Online and via SMS bank and 20% of clients never left the text field empty. Millions of SMS daily were sent with money transfers. Literally it means that money transfers became part of everyday communication. In reaction to this finding, SberBank Online team launched a chat form factor in app with postcards, stickers, chat groups and other money features.
Inspiració: SberBank Online team aim to offer to clients banking with a human face and build a strong connеction with clients by stimulating positive emotional experiences wherever it is organic. To make money transfers more human and emotional, SberBank Online team implemented colorful postcards and stickers to accompany money transfers. For transactions which take long, team designed special animation screens to entertain clients while they are waiting. SberBank Online app also has personalized designs of the main and welcome screens depending on the location of the customer and time of the day.
Durada del Projecte: In 2012 SberBank Online was launched for iPhone and Android. The new version of the SberBank Online app with personalization and emotional design was launched in 2019. Nowadays client experience is continuously improving by studying customers’ behaviour.
Flux d'Operació: There are a lot of apps today to cover one need. Almost all of them have solid UX and UI, but SberBank Online team believe that only those who also care about User Emotions will win the customers’ attention in the end. Average customer who sends money transfers with stickers and postcards compared to those who does not, do it 33% more frequently and overall amount of the money sent is 10% larger. In the year when personalization of SberBank Online appeared, the app appeared in top-3 most downloaded (in Russia) apps in the App Store following Whats App and Instagram.