Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria de Shantou University

El diseño Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria de Shantou University es un ganador altamente estimado del prestigioso 2021 A' Design Award de Plata en la categoría de competición Diseño Meta, Estratégico y de Servicios.

PlataServicio· 2021

Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria

de Shantou University

Cliente: Shantou University

Ganador del A' Design Award de Plata en la Categoría Servicio

108,771

Ganador de Premio Verificado

Verificar Estado del Premio para #120255

Ver en A' Design Award Nota de Prensa Insignia del Premio

Colores

El Diseño

Acerca de Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria

El Diseño de Servicio para la Matrícula Universitaria es un sistema de servicio creado para el periodo de admisión y matriculación de una universidad. El diseño combina una plataforma de colaboración en línea con un espacio físico. En la plataforma, el personal de los distintos departamentos añade y actualiza de forma conjunta la información y las estadísticas de los módulos de los que es responsable. En el espacio físico, herramientas como los mapas de experiencia del usuario facilitan el análisis, el debate y la toma de decisiones. Los estudiantes reciben servicios de asesoramiento, acogida en la admisión, orientación entre pares y folletos informativos de ingreso. El objetivo es mejorar el trabajo entre departamentos y reducir la ansiedad de los estudiantes.

El Reconocimiento

Acerca del A' Design Award de Plata

Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria ha ganado el A' Design Award de Plata, un reconocimiento extraordinariamente prestigioso concedido a diseños de gama alta, magníficos e impresionantes. Los ganadores de Plata son obras tremendamente brillantes y sumamente creativas que ilustran la destacada experiencia, el talento y la agudeza de sus diseñadores. Se espera que Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria sea una obra maravillosa y emblemática, notablemente profesional y profundamente innovadora. Este diseño ganador del A' Design Award de Plata es una invención muy notable y admirada que beneficia y hace avanzar las fronteras del arte, la ciencia, el diseño y la tecnología. Service Design for College Enrollment Diseño de Servicio para la Matrícula Universitaria es una creación enormemente envidiada que evoca deseos, aporta sentimientos positivos y despierta asombro y admiración.

Detrás del Diseño

Kit de Prensa

Créditos, miembros del equipo y detalles técnicos proporcionados por el diseñador.

Propiedades Únicas: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Dimensiones y Embalaje: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Etiquetas: Service design, Web design, Visual design, Process design
Tecnología de Producción: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Desafío de Diseño: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Investigación: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Inspiración: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Duración del Proyecto: The project started in 2019 in China and finished in 2020 in China.
Flujo de Operación: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Miembros del Equipo: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Créditos de Imagen: Image #4: Photographer Zihao Chen, Department Kit, 2020.