Disainilahendus Akbank ATM Sularaha väljastamise seadme kasutajaliides, autor Akbank T.A.S

Disainilahendus Akbank ATM Sularaha väljastamise seadme kasutajaliides, mille autor on Akbank T.A.S, on kõrgelt hinnatud 2021 auhinna Hõbeauhind A' Design Award võitja konkursi kategoorias Kasutajaliidese, interaktsiooni ja kasutajakogemuse disain.

HõbeKasutajaliides· 2021

Akbank ATM Sularaha väljastamise seadme kasutajaliides

disainer: Akbank T.A.S

Klient: Akbank

Auhind Hõbeauhind A' Design Award kategoorias Kasutajaliides

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Värvid

Disain

Teosest Akbank ATM Sularaha väljastamise seadme kasutajaliides

Akbank ATM on veebipõhine kasutajaliides, mis on loodud sularahaautomaatide jaoks. Liides kuvatakse 1024 × 768 piksli suurustel ekraanidel ja toetab mitmeid keeli, sealhulgas inglise, saksa, vene ja prantsuse keelt. Personaliseeritud töölaud esitab sisu, mis põhineb kasutaja käitumismustritel ja finantsotsuste mudelitel. Lihtne paigutus ja selge teave aitavad kasutajal iga sammu järgida. Mobiililaadne lähenemine kasutab tuttavaid interaktsioone ning keskmine tehing võtab aega umbes kümme sekundit vähem kui varem.

Tunnustus

Auhinnast Hõbeauhind A' Design Award

Akbank ATM Sularaha väljastamise seadme kasutajaliides on Hõbeauhinna A' Design Award võitja, ülimalt prestiižikas tunnustus, mis antakse tipptasemel, suurepärastele ja muljetavaldavatele disainidele. Hõbevõitjad on ülimalt säravad ja erakordselt loovad tööd, mis illustreerivad oma disainerite silmapaistvat kogemust, annet ja teravmeelsust. Akbank ATM Sularaha väljastamise seadme kasutajaliides peaks olema imeline, eeskujulik töö, mis on märkimisväärselt professionaalne ja sügavalt uuenduslik. See Hõbeauhinna A' Design Award võidudisain on väga tähelepanuväärne, imetletud leiutis, mis toob kasu ning nihutab kunsti, teaduse, disaini ja tehnoloogia piire. Akbank ATM Sularaha väljastamise seadme kasutajaliides on laialdaselt kadestatud looming, mis äratab soove, tekitab positiivseid tundeid ning süütab hämmastust ja imestust.

Disaini taustal

Pressimaterjalid

Disaineri esitatud autorid, meeskonnaliikmed ja tehnilised andmed.

Unikaalsed omadused: Automated-Teller-Machine experience is one of the pillars for the journey of Akbank of being the future of banking with seamless omnichannel experiences and taking digital transformation to the next level in all areas. It is aimed to be the preferred and recommended cash transaction center that everyone can use the mobile like experience with a smart personalized dashboard based on behavior patterns of users and offers based on their financial decision models.
Mõõtmed ja pakend: 1024px X 768px screens within an Automated-Teller-Machine device
Sildid: Banking, Personalized Experience, Smart Banking, Social Banking, Future-Proof Banking, Rewarding Banking
Tootmistehnoloogia: The design was developed as web-based with multiple language options like English, German, Russian, French, etc.
Design Tools: Sketch, After Effects, Principle, Photoshop, Invision, Zeplin
Development tools: React.js, JavaScript, HTML5, CSS3, Java, Node.js
Disainiülesanne: While working away from the physical device and its environment, designing a digital experience within an actual environment is such a sophisticated challenge. Also, during the design process, another issue was ambiguous conditions of physical environments and their impact on users. The physical environments of Automated-Teller-Machines were visited to observe the routines of users and to understand better.
Uurimistöö: With a human-centric approach, through a future-proof and mobile-like experience, it is aimed to support a broad range of user types and serve their needs. To achieve this, it was not only benefited from a wide range of research methods but also used data and user behavior patterns to drive design decisions. Moreover, several user testing sessions like A/B testing, usability testing, and accessibility testing were conducted to validate the hypothesizes during the prototyping period.
Inspiratsioon: The starting question was "How to Design Automated-Teller-Machines in a revolutionary way?". Although the number of monthly usage of Akbank ATM is around 19 million, its experience was outdated and inefficient. While the cash-centric Automated-Teller-Machine experience is still relevant in Turkey, Akbank defines the future of their experience as an important touchpoint, by considering its evolution.
Projekti kestus: The project's process started in March 2019, in Istanbul. The first release was in 2020. It is still an ongoing journey with design updates and user feedback.
Tööprotsess: Akbank designed a new experience of Automated-Teller-Machines with the mission of being future proof and sought to leverage new and old technologies to pioneer future banking. Financial clarity is provided through simple and insightful designs using data and customer insights. With the new mobile-like approach, users feel more personal via familiar interactions, the smoother and self-sufficient experience. Also, the average length of transactions is less by approximately ten seconds.
Patendid: Copyrights belong to Akbank T.A.Ş, 2020.
Meeskonnaliikmed: Dilara Gül
Gizem Öncü
Ayhan Arslan
Anıl Emmiler
Mete Eraydın
Itır Akel
Akbank Design and Development Team
R/GA London Team
Piltide autorid: Image #1: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #2: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #3: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #4: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Image #5: Illustrator Akbank Design Studio, Akbank ATM, 2020.
Video Credits: Illustrator Akbank Design Studio, Akbank ATM, 2020