Disainilahendus Baidu Onsite Service Experience Mobiilirakendus, autor Baidu Online Network Technology

Disainilahendus Baidu Onsite Service Experience Mobiilirakendus, mille autor on Baidu Online Network Technology, on kõrgelt hinnatud 2023 auhinna Rauaauhind A' Design Award võitja konkursi kategoorias Mobiiltehnoloogiate, rakenduste ja tarkvara disain.

RaudMobiil· 2023

Baidu Onsite Service Experience Mobiilirakendus

disainer: Baidu Online Network Technology

Klient: Baidu Online Network Technology. Beijing

Auhind Rauaauhind A' Design Award kategoorias Mobiil

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Värvid

Disain

Teosest Baidu Onsite Service Experience Mobiilirakendus

Baidu Onsite Service Experience on mobiilirakendus koduteeninduse teenuste veebipõhiseks broneerimiseks. Disain esitab selged kaupmeeste pisipildid, lihtsustatud kasutamise ja tuttava liidese, mis võimaldab kasutajatel kiiresti leida vajaliku teenuse. Kasutajad sirvivad teenuste loendit, võrdlevad pakkumisi, valivad kaupmehe ja sooritavad makse. Kui kaupmees võtab tellimuse vastu, kuvatakse teavitussõnum ning reaalajas kaart kaupmehe asukohaga. Taustaalgoritm hindab teenuse kvaliteeti ja uuendab kaupmeeste pingerida, ning tellimuste andmed salvestatakse kasutajate õiguste kaitsmiseks.

Tunnustus

Auhinnast Rauaauhind A' Design Award

Baidu Onsite Service Experience Mobiilirakendus on Rauaauhinna A' Design Award võitja, prestiižikas tunnustus, mis antakse headele disainidele, mis vastavad professionaalsetele ja tööstuslikele nõuetele, mida oodatakse hästi disainitud töödelt. Raudvõitjad näitavad oma loojate suurt oskust, kõrget spetsialiseerumist, asjatundlikku mõistmist ja loomingulist võimekust. Baidu Onsite Service Experience Mobiilirakendus peaks olema kõrgelt hinnatud, imetletud ja armastatud looming, mis on praktiline ja uuenduslik. See Rauaauhinna A' Design Award võidudisain ühendab tööstuse parimaid tavasid ning tal on pädevad tehnilised omadused, mis on seotud oskusteabe ja andega. Baidu Onsite Service Experience Mobiilirakendus on austatud oma põhjalikkuse eest ning on loodud pakkuma elukvaliteedi parandusi, mis aitavad teha maailma paremaks paigaks.

Disaini taustal

Pressimaterjalid

Disaineri esitatud autorid, meeskonnaliikmed ja tehnilised andmed.

Unikaalsed omadused: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Sildid: Housekeeping Services,Online Services
Tootmistehnoloogia: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Disainiülesanne: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Uurimistöö: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Inspiratsioon: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Projekti kestus: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Tööprotsess: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Meeskonnaliikmed: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao