Akbank T.A.S diseinatzailearen Security Center Banku Mugikorreko Segurtasun Softwarea

Akbank T.A.S diseinatzailearen Security Center Banku Mugikorreko Segurtasun Softwarea lana 2026 Brontzezko Saria A' Design Award sari ospetsuaren irabazle bikaina da Software Diseinua Lehiaketa Kategorian.

BrontzeSoftwarea· 2026

Security Center Banku Mugikorreko Segurtasun Softwarea

diseinatzailea: Akbank T.A.S

Brontzezko Saria A' Design Award Irabazlea Softwarea Kategorian

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Webgunea Bisitatu A' Design Award-en Ikusi Prentsa-oharra Sari-bereizgarria

Koloreak

Diseinua

Security Center Banku Mugikorreko Segurtasun Softwarea Diseinuari Buruz

Security Center banku mugikorreko aplikazioetarako segurtasun modulu bat da. Moduluak babesa eguneroko banku erabileraren zati ikusgarrira ekartzen du. Gailuen kudeaketa, saio-hasieren historia, deien denbora errealeko egiaztapena, larrialdi-ekintzak eta hezkuntza-edukiak leku bakarrean bildu dira. Alerta proaktiboek erabiltzaileak gidatzen dituzte une kritikoetan. Testuinguruarekiko sentikorrak diren kontrolek transferentziak murritz ditzakete dei aktiboetan zehar. Security Center iOS eta Android aplikazio natiboen barruan dabil. Helburua da erabiltzaileei kontuaren segurtasunaren gaineko ikusgarritasun argia eta kontrol zuzena ematea.

Aintzatespena

Brontzezko Saria A' Design Award Sariari Buruz

Security Center Banku Mugikorreko Segurtasun Softwarea Brontzezko Saria A' Design Award irabazlea da, sormenak, asmamenak eta zorroztasunak bereizten dituzten diseinu bikainei ematen zaien aitorpen oso prestijiotsua. Brontze-mailako irabazleak trebetasunez beteriko eta nabarmenki sortzaileak diren artefaktuak dira, beren diseinatzaileen esperientzia zabala, irudimena eta ekimena egiaztatzen dutenak. Security Center Banku Mugikorreko Segurtasun Softwarea oso estimatua, miretsia eta maitea den objektua izatea espero da, nabarmenki profesionala eta berritzailea dena. Brontzezko Saria A' Design Award irabazi duen diseinu honek artearen, zientziaren, diseinuaren eta teknologiaren praktika onenak biltzen ditu eta xehetasunei ematen dien arretagatik bikaina da. Security Center Banku Mugikorreko Segurtasun Softwarea beharrak bikain asetzen dituen, desirak ukitzen dituen, sentimenduak xarmatzen dituen eta jakin-mina erakartzen duen lana da.

Diseinuaren Atzean

Prentsa-kita

Diseinatzaileak emandako kredituak, taldekideak eta xehetasun teknikoak.

Propietate Bereziak: This design introduces a fully integrated Security Center within mobile banking, transforming security from a background infrastructure into a visible, user-centered experience. It centralizes device management, login transparency, real-time call verification, emergency actions, and educational content into a unified, proactive system. By replacing fragmented security features with a holistic architecture, it strengthens clarity, control, and trust in digital banking.
Neurriak eta Ontziratzea: The Security Center operates within native iOS and Android applications as an integrated security module. It supports NFC-based identity verification in selected authentication flows and incorporates context-sensitive transaction controls, such as restricting transfers during active call sessions. The system enables real-time status visibility, centralized device management, and secure login tracking within a scalable banking infrastructure.
Etiketak: User-Centered Security, Digital Banking Experience, Security Experience Architecture, Real-Time Verification, Mobile Security Design, Mobile Security Design, Future of Banking
Produkzio Teknologia: The Security Center was realized by centralizing and enhancing existing security services within a structured experience architecture. Established protection mechanisms were elevated with new user-facing capabilities and proactive interface alerts, transforming security into an accessible and controllable journey. The project was delivered through close collaboration between design and security teams, ensuring full regulatory alignment.
Diseinu Erronka: The main challenge was balancing security and user experience as equally essential values. Banking security is shaped by strict regulations and risk sensitivity, while users expect clarity, control, and ease. We reframed security as a visible, user-centered layer rather than a background function. This required close collaboration between security, compliance, and design teams to elevate protection standards while preserving simplicity and flow.
Ikerketa: This project was grounded in qualitative and exploratory design research. The objective was to understand how people with varying levels of digital familiarity and confidence perceive banking security and identify barriers to trust. The methodology included journey mapping, stakeholder workshops, and usability evaluations. Data was gathered through in-depth interviews, behavioral observations, and internal analytics. Participants represented a broad spectrum of digital experience, including individuals who sought the convenience of mobile banking yet felt uncertain about maintaining control. The results revealed that hesitation stemmed from limited visibility and perceived loss of control. These insights led to centralizing security management, embedding proactive guidance, and integrating educational content to empower users. The research strengthened trust across diverse user groups and repositioned security as an inclusive, confidence-enabling, user-centered experience in digital banking.
Inspirazioa: Security in digital banking has traditionally remained in the background—rarely perceived as part of the everyday user journey and often noticed only when something went wrong. This gap between technical protection and user perception inspired us to rethink security from a user-centered perspective. Grounded in behavioral insights and customer feedback, we aimed to transform security into an integrated, visible, and confidence-building experience within daily mobile banking.
Proiektuaren Iraupena: The Security Center project was initiated in final days of 2024 in Istanbul, Turkey, as part of the bank’s digital transformation roadmap and was launched within the mobile banking application in August 2025. The development process involved close collaboration between security, compliance, technology, and design teams. Following iterative testing and internal validation phases, the solution was progressively introduced to customers nationwide across Turkey.
Eragiketa Fluxua: We made it possible for users to fully control and manage their security end-to-end. Within a single, centralized experience, they can define preferred devices and restrict access from others, choose when they log in or authorize transfers, review recent sessions, verify incoming calls, and take immediate action when needed. Proactive alerts guide them at critical moments, transforming security into a transparent and user-driven journey that enables confident decisions.
Patenteak: Akbank
Taldekideak: Gokhan Egri, Abdullah Bakmaz, Zeynep Tutcu, Meray Yildiz, Kivilcim Altun Uca, Demet Kurt
Irudi Kredituak: Image #1 : Security Center