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Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing troch Shantou University

Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing troch Shantou University is in heech wurdearre winner fan de tige prestizjeuze 2021 A' Design Award yn Sulver yn de kompetysje-kategory Meta, Strategysk en Tsjinstûntwerp.


SulverTsjinst· 2021

Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing

troch Shantou University

Klant: Shantou University

A' Design Award yn Sulver Winner yn de kategory Tsjinst

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It Untwerp

Oer Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing

Tsjinstûntwerp foar Kolleezje-ynskriuwing is in tsjinstsysteem dat makke is foar de ynskriuwperioade fan in universiteit. It ûntwerp kombinearret in online gearwurkingsplatfoarm mei in offline romte. Op it platfoarm foegje meiwurkers fan ferskillende ôfdielingen mienskiplik de modulynformaasje en statistiken ta en aktualisearje se dêr't se ferantwurdlik foar binne. Yn de offline romte stypje ark lykas reiskaarten de analyze, diskusje en besluten. Studinten krije advystsjinsten, tastellingsûntfangst, begelieding troch leeftydsgenoaten en oanmeldingsbrosjueres. It doel is om it wurk oer ôfdielingen hinne te ferbetterjen en de eangst by studinten te ferminderjen.

De Erkenning

Oer de A' Design Award yn Sulver

Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing is in winner fan de A' Design Award yn Sulver, in bûtengewoan prestisjeuze erkenning foar topûntwerpen dy't prachtich en yndrukwekkend binne. Sulverwinners binne tige briljante en ekstreem kreative wurken dy't de treflike ekspertize, it talint en de skerpsinnigens fan har ûntwerpers yllustrearje. Fan Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing wurdt ferwachte dat it in prachtich foarbyldwurk is, opmerklik profesjoneel en djip ynnovatyf. Dit winnende ûntwerp fan de A' Design Award yn Sulver is in tige opfallende, bewûndere útfining dy't foardiel bringt en de grinzen fan keunst, wittenskip, ûntwerp en technology ferleget. Service Design for College Enrollment Primêre Funksje: Tsjinstûntwerp foar Kolleezje-ynskriuwing is in skepping dêr't breed oerjûn wurdt, dy't winsken wekker makket, positive gefoelens bringt en ferwûnderjen en fernuvering opwekket.

Efter it Untwerp

Parsepakket

Credits, teamleden en technyske details levere troch de ûntwerper.

Unike Eigenskippen
his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Ofmjittingen & Ferpakking
Physics:
Department Kit:210mm×297mm×100mm
Campus Manual:297mm×420mm
Volunteer Medal:80mm×80mm
non-physical:
Web pages based on Html for Chrome & IE & firefox
Labels
Service design, Web design, Visual design, Process design
Produksjetechnology
The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Untwerpútdaging
Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Undersyk
The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Ynspiraasje
We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Projektdoer
The project started in 2019 in China and finished in 2020 in China.
Operaasjestreamferrin
We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Teamleden
Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Ofbyldingskrediten
Image #4: Photographer Zihao Chen, Department Kit, 2020.

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Goed Untwerp Fertsjinnet Grutte Erkenning

De A' Design Award is in ynternasjonale, troch in sjuery beoardiele ûnderskieding foar goed ûntwerp. Doch mei oan de A' Design Award om de kâns te krijen meritokratyske erkenning te fertsjinjen, ferneamdheid, prestiizje en publisiteit te winnen foar jo wurk. Nominearje jo wurk foar de A' Design Award en kompetearje foar de begearde A' Design Prize.

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