SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida daga Sber

Zane SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida daga Sber mai nasara ne mai daraja sosai na 2022 Kyautar A' Design Award ta Baƙin Ƙarfe a Rukunin Gasar Fuskar Amfani.

Baƙin ƘarfeFuskar Amfani· 2022

SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida

daga Sber

Abokin Ciniki: Sber

Mai Nasarar Kyautar A' Design Award ta Baƙin Ƙarfe a Rukunin Fuskar Amfani

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Duba a A' Design Award Sanarwar Manema Labarai Alamar Kyauta

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Ƙirar

Game da SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida

Rubutun Littafi: SBOF Mortgage kayan aikin yanar gizo ne don yin rijistar jinginar gida ta hanyar lantarki da kuma cire nauyin da ke kan dukiyar gidaje. Wannan tsarin yana bawa ma'aikatan banki da abokan ciniki damar aikawa da buqatun rijistar gwamnati daga nesa tare da bibiyar matsayinsu. Kowane ma'aikaci yana samun sa hannun lantarki da asusun sirri, kuma ana rarraba ayyuka ta atomatik bisa ga matsayi da fifiko. Ana ɗaukar bayanan buqatu daga tsarin rancen banki, don haka ana cika fom ɗin ta atomatik, kuma sake yin buqatu yana ɗaukar ƴan mintuna kaɗan ne kawai. Tsarin fasalin yana daidaitawa da allon kwamfuta, na'urar allo, da wayar hannu.

Amincewa

Game da Kyautar A' Design Award ta Baƙin Ƙarfe

Zanen SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida ya lashe Kyautar A' Design Award ta Baƙin Ƙarfe, wata karramawa mai daraja da ake bai wa kyawawan zane-zane waɗanda ke cika buƙatun ƙwararru da masana'antu da ake tsammani daga ƙirƙire-ƙirƙire da aka tsara da kyau. Waɗanda suka lashe kyautar Baƙin Ƙarfe suna nuna babban ƙwarewa, ƙwarewa ta musamman, fahimtar ƙwararru da ikon ƙirƙira na masu ƙirƙirar su. Ana sa ran zanen SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida ya zama ƙirƙira da ake girmamawa sosai, ake sha'awa da ƙauna wacce ke da amfani kuma mai sababbin abubuwa. Wannan zane da ya lashe Kyautar A' Design Award ta Baƙin Ƙarfe yana haɗa mafi kyawun ayyukan fannin kuma yana da halayen fasaha masu cancanta da ke da alaƙa da sanin yadda da baiwa. Ana girmama zanen SBOF Mortgage Aikin Farko: Kayan Aikin Yin Rijistar Jinginar Gida saboda cikakkiyar kulawarsa kuma an tsara shi don ba da ingantuwar rayuwa da ke taimakawa wajen mai da duniya wuri mafi kyau.

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Siffofi Na Musamman: In case there are several employees in the department the system can also automatically assign them tasks. Tickets are assigned based on their status and priority. Each employee is issued an electronic signature and has an individual personal account. The notification system allows to track updates in the service and changes in the status of applications. Registration of repeated applications takes only several minutes, thanks to the user data storage and automatic filling of forms added to the system. Number of users working in the system: 263 in January 2021; 1 085 in January 2022.
Girma da Fakitin: Separate files are created for individual functions in Figma. Prototypes inside of the functions consist of logical modules that are associated with the main flow during the iterative development of the functionality. For each scenario, analysts describe a user path in Confluence. The project assumes adaptive design, the service is designed to use extensions for desktop, tablet and smartphone. The main Ant.Design design library has been adapted and refined taking into account the general style of the Bank, as well as based on the objectives of the team work.
Kalmomin Alama: Bank, Banking, Finance, B2B, Interface, UX/UI, Internet, App, Mobile, Web, Responsive, Automation
Fasahar Samarwa: Task management: Confluence; Jira;
The design development was carried out in two stages. First we worked with a stack for design, prototyping and transfer to development: Sketch, Principle, Zeplin. Then, all work on layouts was transferred to Figma.
Ant.Design and elements of the Triplex internal banking system were used as component libraries.
The interface was changing by stages, and the effectiveness of the changes was monitored quantitatively and qualitatively through internal statistics, metrics, surveys, feedback collection within the service, and analytics of support requests.
Ƙalubalen Zane: From the design point of view, it was difficult to transfer the process from paper to web interface format, because prior to that, managers worked with paper documents, and no one could suggest the necessary interface solutions. It was necessary to completely analyze the experience of paper processing and build an online application system based on it, while meeting the requirements for stylistic uniformity with other systems of the Bank, as well as focus on automatic distribution of tasks between employees, while minimizing the path between entering the service and taking on a new task.
From the development point of view, the main challenge was the integration with related systems for data exchange, especially in the context of changing legislation in the banking sector.
Bincike: Stakeholder interviews: it was necessary to understand the business objectives, the target audience of the product, etc. Focus group: first, it was necessary to understand the main issues arising while interacting with the state registrar. It was also necessary to identify the issues that the target audience faced when uploading documents using the site. Other research: interviews with the target audience, testing, customer journey mapping, data search in different sources, data from analytics, etc.
Wahayi: The team wanted to fix issues identified in the course of research and data collection, in particular, during interviews with bank employees. A joint team was formed with back-end and front-end developers and various departments of the bank to achieve optimal results. The interface of SBBOL and the internal systems of the Bank were taken as an example of the user interface design.
Tsawon Lokacin Aikin: The project started in December 2019 in Moscow. In April 2020, real estate registration was launched only for individuals, in October 2020 its scope was extended to include legal entities.
The project is currently at the stage of implementation and optimization.
Tsarin Aiki: The main page displays all applications for registration according to their different states. Once the user is logged into the account, he/she can view tasks by priority and use the most common filters. The user can view the applications of the entire department or only his/her own, each application has a different status: refused, in progress, sent.
The interface is adapted for mobile devices.
The data in the application is received automatically from the bank’s lending systems, which saves users from tedious filling out of forms.
Haƙƙoƙin Ƙirƙira: SBER
Mambobin Ƙungiya: Alla Viktorovna Zotova
Kuzmenko Andrey Sergeyevich
Salakheev Danis Fanisovich
Grigory Vitalyevich Sorokolat
Tagiyev Sergey Agakerimovich
Cherenkov Sergey Vladimirovich
Anastasiya Andreevna Shalievskaya
Emke Vera Igorevna