Zane AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu daga Uxda mai nasara ne mai daraja sosai na 2023 Kyautar A' Design Award ta Zinariya a Rukunin Gasar Wayar Hannu.
ZinariyaWayar Hannu· 2023
AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu
daga Uxda
Abokin Ciniki: Uxda
Mai Nasarar Kyautar A' Design Award ta Zinariya a Rukunin Wayar Hannu
Mai Nasara da Aka Tabbatar
Tabbatar da Matsayin Kyauta na #148799Ƙirar
Game da AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu
Bella aikace-aikacen banki ne ta wayar hannu wanda ya dogara da tsarin hira. Ana bayar da ayyukan banki ta hanyar hira ta rubutu da umarnin murya maimakon menu da maɓallai. Abokan ciniki na iya duba ma'aunin asusu, biyan kuɗi, ajiya, saka jari, bayar da gudummawa da neman shawarar kuɗi ta hanyar rubutawa ko faɗin umarni mai sauƙi. Aikace-aikacen yana tabbatar da kowace buƙata kafin aiwatar da ita, kuma mataimaki na zamani (virtual assistant) yana tallafawa ayyukan rayuwar yau da kullum masu alaƙa. Ƙirar tana da nufin sa harkokin banki su zama na dabi'a, masu sauƙin samu da dacewa ga amfanin yau da kullum.
Amincewa
Game da Kyautar A' Design Award ta Zinariya
Zanen AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu ya lashe Kyautar A' Design Award ta Zinariya, wata karramawa mai matuƙar daraja da ake bai wa zane-zane na matakin farko, masu ban mamaki kuma na musamman. Waɗanda suka lashe kyautar Zinariya ƙirƙire-ƙirƙire ne masu sababbin abubuwa sosai, masu hangen nesa kuma masu haske mai ban sha'awa waɗanda ke nuna hazaƙa, hikima da ƙwarewar masu zanensu. Ana sa ran zanen AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu ya zama ƙirƙira mai yabo sosai, mai kafa yanayi kuma babba wacce ke kawo ƙima da ba a taɓa ganin irinta ba. Wannan zane da ya lashe Kyautar A' Design Award ta Zinariya aiki ne mai ban mamaki, mai daraja wanda ke amfanar fasaha, kimiyya, zane da fasahar zamani sosai kuma yana kai iyakokinsu gaba. Zanen AI Conversational Banking Aikace-aikacen Banki ta Wayar Hannu yana haifar da tsananin sha'awa, yana tada soyayya ga aiki, yana ƙarfafa ƙirƙira kuma yana burge mu.
Bayan Ƙirar
Kayan Manema Labarai
Bayanin ƙungiyar, membobinta da cikakkun bayanai na fasaha da mai ƙirar ya bayar.
- Siffofi Na Musamman
- This conversational banking mobile app uses natural language interactions, such as text-based chat or voice commands, to deliver banking services. Services include checking account balances, making payments, and getting financial advice through a chatbot, and even a lifestyle virtual assistant. The goal of the conversational banking app is to make banking more convenient and accessible for customers by allowing them to interact in a way that feels more natural.
- Girma da Fakitin
- When designing the user experience for this AI-powered financial product, our goal was to evoke feelings of futurism, curiosity and innovation. We wanted to create an emotional and philosophy-driven design that exudes sophistication and balance. To achieve a unique result, we drew inspiration from Bella's visionaries. They sought to infuse the product with the colors of a Los Angeles sunrise, the ambience of Florence's Duomo Cathedral and even the peacefulness of Japanese Zen gardens. By drawing inspiration from outside the banking world, together we were able to bring fresh perspectives to the digital product and create a truly unique user experience.
- Kalmomin Alama
- mobilebanking, chatgptbanking, bankingapp, aibankingapp, ux, cx
- Fasahar Samarwa
- Users can quickly initiate banking transactions through the AI chatbot or Siri-like request by simply saying or typing in the needed action. The app processes the request, confirms with the user, and executes it. Service also provides innovative conversational ways for users to save, invest, donate, and perform other financial actions, such as automatically donating a portion of their travel expenses to green funds or purchasing a fraction of a company's stock every time they purchase at a specific retailer.
- Ƙalubalen Zane
- Mobile banking apps are typically built upon a series of menus and buttons, but the Bella team required something entirely different: full-range banking services through a conversational interface. But, unlike the usual chat services, they did not want messaging clouds, standard navigation or other familiar elements; they wanted something fundamentally different. They challenged the UXDA team to create a never-before-seen banking interface and full-range retail banking services. After the initial research, we understood that this was one of the first attempts to create full-featured, AI-powered conversational banking.
- Bincike
- Bella demonstrates the potential for using conversational banking AI and machine learning solutions to provide new types of banking enriched with personalized, contextual responses that establish an emotional bond with users. We tried to dive deeper into digital human behavior to find a new edge for the banking experience. This required courage and an innovative approach to combine cutting-edge technology with a design rooted in beauty, love and empathy. This is an example of how disruptive AI technologies, could be integrated into the banking experience with the help of customer-centered UX design.
- Wahayi
- AI-powered solutions could fuel new types of products in banking, more personalized and connected to users, but integrating innovative technologies often causes complications in terms of user experience. And here, the methods of financial UX design are very effective, as they help to imagine the unimaginable and create a digital solution, focusing on users' needs. Our client approached us with a mission to infuse love into finance through a conversational banking.
- Tsawon Lokacin Aikin
- Project started in November 2019 and finished in November 2020
- Tsarin Aiki
- As the world becomes increasingly accustomed to interacting with AI-powered interfaces and chatbots, the bar for usability in products has been raised. The client team, dared to become the pioneers of conversational banking and wanted to make their product feel revolutionary in order to truly stand out. Bella’s founders aimed to design their app as the heart and soul of their brand, to fulfill their mission and bring a breath of fresh air to the industry. They set out to bridge the emotional gap and break down the barriers of traditional user experience models by treating users like family members.
- Mambobin Ƙungiya
- Alex Kreger | UX Strategist
Linda Zaikovska-Daukste | UX Strategist
Inese Zepa | Lead UX Architect
Santa Paegle | UX Architect
Andrew Yeliseyev | Art Director
Dmitry Kustov | Lead UI Designer - Godiyar Hotuna
- UXDA LLC
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