Qhov qauv tsim Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab los ntawm Shantou University yog tus yeej muaj nqis heev ntawm qhov khoom plig 2021 A' Design Award Nyiaj hauv Pawg Sib Tw Tsim Kev Pab Cuam, Kev Tswj thiab Kev Pab.
NyiajKev Pab Cuam· 2021
Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab
los ntawm Shantou University
Tus Neeg Siv: Shantou University
Tus Yeej A' Design Award Nyiaj hauv Pawg Kev Pab Cuam
Tus Yeej Khoom Plig Tau Txheeb Xyuas
Txheeb Xyuas Qhov Xwm Txheej Khoom Plig rau #120255Qhov Tsim
Txog Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab
Kev Tsim Kho Kev Pab Cuam rau Kev Sau Npe Kawm Ntawv Qib Siab yog ib qho kev pab cuam tsim los rau lub sijhawm sau npe ntawm lub tsev kawm ntawv qib siab. Qhov kev tsim kho no muab lub platform sib koom tes hauv online los nrog rau qhov chaw offline. Nyob rau ntawm lub platform, cov neeg ua haujlwm los ntawm ntau lub chaw sib txawv koom tes ntxiv thiab hloov kho cov ntaub ntawv module thiab cov txheeb cais uas lawv lav lub luag haujlwm. Nyob rau hauv qhov chaw offline, cov cuab yeej xws li cov phiaj taw kev pab txheeb xyuas, sib tham thiab txiav txim siab. Cov tub ntxhais kawm tau txais kev pab cuam sab laj, kev txais tos rau kev nkag kawm, kev qhia los ntawm cov phooj ywg thiab cov ntawv tshaj tawm kev nkag kawm. Lub hom phiaj yog los txhim kho kev ua haujlwm hla ntau lub chaw thiab txo kev txhawj xeeb ntawm cov tub ntxhais kawm.
Qhov Lees Paub
Txog A' Design Award Nyiaj
Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab yog tus yeej ntawm A' Design Award Nyiaj, ib qho kev lees paub muaj meej mom heev tshaj li qub uas muab rau cov qauv tsim qib siab, zoo nkauj thiab ua rau neeg xav tsis thoob. Cov neeg yeej Nyiaj yog cov haujlwm ci ntsa iab heev thiab tsim tshiab heev uas qhia txog kev paub, kev txawj ntse thiab kev ntse ntawm cov kws tsim qauv. Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab xav tias yuav yog ib qho haujlwm zoo kawg nkaus uas tsim rau qhia, tshaj lij heev thiab tsim tshiab tob. Cov qauv tsim yeej A' Design Award Nyiaj no yog ib qho khoom tsim uas pom tseeb heev thiab neeg qhuas uas pab tau thiab nthuav dav ciam teb ntawm kev kos duab, kev tshawb fawb, kev tsim qauv thiab thev naus laus zis. Service Design for College Enrollment Primary Function: Kev Tsim Kho Kev Pab Cuam Rau Kev Sau Npe Kawm Ntawv Qib Siab yog ib qho khoom tsim uas neeg coob xav tau, uas ua rau xav, coj kev xav zoo thiab ua rau xav tsis thoob thiab xav paub.
Tom Qab Qhov Tsim
Pob Xov Xwm
Cov credit, cov neeg pab thiab cov ntsiab lus kev txawj ntse muab los ntawm tus tsim.
- Yam Tshwj Xeeb
- his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures. - Qhov Loj & Ntim
- Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox - Cov Ntsiab Lus
- Service design, Web design, Visual design, Process design
- Thev Naus Laus Zis Tsim Khoom
- The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Kev Sib Tw Tsim Qauv
- Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
- Kev Tshawb Fawb
- The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students. - Kev Txhawb Siab
- We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need. - Lub Sij Hawm Ua Hauj Lwm
- The project started in 2019 in China and finished in 2020 in China.
- Txheej Txheem Ua Hauj Lwm
- We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
- Cov Tswv Cuab Pab
- Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
- Kev Qhuas Duab
- Image #4: Photographer Zihao Chen, Department Kit, 2020.
Txhawb Nqa
Tshawb Nrhiav Tshaj Designers.org
Tshawb nrhiav cov khoom lag luam, kev pab cuam thiab lub cib fim los ntawm peb cov neeg koom tes tshaj tawm.
Tshawb Nrhiav Ntxiv
Cov Tsim Uas Sib Txheeb
Tshawb nrhiav ntxiv cov tsim uas tau txais khoom plig hauv tib pawg, xaiv raws li qhov zoo.
