Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet – dizajner Shantou University

Dizajn Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet čiji je autor Shantou University iznimno je cijenjeni dobitnik prestižne nagrade 2021 Srebrna nagrada A' Design Award u natjecateljskoj kategoriji Uslužni Dizajn.

SrebroUsluga· 2021

Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet

autor/ica Shantou University

Klijent: Shantou University

Dobitnik nagrade Srebrna nagrada A' Design Award u kategoriji Usluga

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Dizajn

O dizajnu Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet

Dizajn usluge za upis na fakultet servisni je sustav osmišljen za razdoblje upisa na sveučilište. Dizajn kombinira internetsku platformu za suradnju s fizičkim prostorom. Na platformi djelatnici iz različitih odjela zajednički dodaju i ažuriraju informacije o modulima i statistike za koje su odgovorni. U fizičkom prostoru alati poput mapa korisničkog putovanja podržavaju analizu, raspravu i donošenje odluka. Studenti dobivaju usluge savjetovanja, prijem pri upisu, vodstvo vršnjaka i upisne brošure. Cilj je poboljšati rad među odjelima i smanjiti tjeskobu studenata.

Priznanje

O nagradi Srebrna nagrada A' Design Award

Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet je pobjednik Srebrne nagrade A' Design Award, izuzetno prestižnog priznanja koje se dodjeljuje vrhunskim, veličanstvenim i dojmljivim dizajnima. Srebrni pobjednici iznimno su briljantna i vrlo kreativna djela koja ilustriraju izuzetnu stručnost, talent i oštroumnost svojih dizajnera. Očekuje se da Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet bude divno, reprezentativno djelo koje je izuzetno profesionalno i duboko inovativno. Ovaj dizajn koji je osvojio Srebrnu nagradu A' Design Award vrlo je zapažen, nadaleko cijenjen izum koji koristi i pomiče granice umjetnosti, znanosti, dizajna i tehnologije. Service Design for College Enrollment Primarna funkcija: Dizajn usluge upisa na fakultet je kreacija kojoj se mnogi dive i zavide, koja budi želje, donosi pozitivne osjećaje i raspiruje čuđenje i divljenje.

Iza dizajna

Komplet za medije

Zasluge, članovi tima i tehnički detalji koje je dostavio dizajner.

Jedinstvena svojstva: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Dimenzije i pakiranje: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Oznake: Service design, Web design, Visual design, Process design
Proizvodna tehnologija: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Dizajnerski izazov: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Istraživanje: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Inspiracija: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Trajanje projekta: The project started in 2019 in China and finished in 2020 in China.
Tijek rada: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Članovi tima: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Zasluge za fotografije: Image #4: Photographer Zihao Chen, Department Kit, 2020.