Baidu Onsite Service Experience Mobilna aplikacija – dizajner Baidu Online Network Technology

Dizajn Baidu Onsite Service Experience Mobilna aplikacija čiji je autor Baidu Online Network Technology iznimno je cijenjeni dobitnik prestižne nagrade 2023 Željezna nagrada A' Design Award u natjecateljskoj kategoriji Mobilne Tehnologije, Aplikacije i Softver.

ŽeljezoMobilni· 2023

Baidu Onsite Service Experience Mobilna aplikacija

autor/ica Baidu Online Network Technology

Klijent: Baidu Online Network Technology. Beijing

Dobitnik nagrade Željezna nagrada A' Design Award u kategoriji Mobilni

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Dizajn

O dizajnu Baidu Onsite Service Experience Mobilna aplikacija

Baidu Onsite Service Experience je mobilna aplikacija za online rezervaciju usluga u domaćinstvu. Dizajn nudi jasne minijature trgovaca, pojednostavljeno upravljanje i poznato sučelje, kako bi korisnici mogli brzo pronaći potrebnu uslugu. Korisnici pregledavaju popis usluga, uspoređuju ponude, odabiru trgovca i dovršavaju plaćanje. Kada trgovac prihvati narudžbu, korisniku se šalje obavijest te se prikazuje karta lokacije trgovca u stvarnom vremenu. Pozadinski algoritam ocjenjuje kvalitetu usluge i ažurira rangiranje trgovaca, dok se zapisi o narudžbama pohranjuju kako bi se zaštitila prava korisnika.

Priznanje

O nagradi Željezna nagrada A' Design Award

Baidu Onsite Service Experience Mobilna aplikacija je pobjednik Željezne nagrade A' Design Award, prestižnog priznanja koje se dodjeljuje dobrim dizajnima što ispunjavaju profesionalne i industrijske zahtjeve očekivane od dobro dizajniranih kreacija. Željezni pobjednici pokazuju veliku vještinu, visoku specijalizaciju, stručno razumijevanje i kreativne kapacitete svojih stvaratelja. Očekuje se da Baidu Onsite Service Experience Mobilna aplikacija bude visoko cijenjena, voljena i njegovana kreacija koja je praktična i inovativna. Ovaj dizajn koji je osvojio Željeznu nagradu A' Design Award integrira najbolje industrijske prakse i ima kompetentne tehničke karakteristike povezane sa znanjem i talentom. Baidu Onsite Service Experience Mobilna aplikacija se poštuje zbog svoje temeljitosti i dizajniran je da pruži poboljšanja kvalitete života koja pomažu da svijet postane bolje mjesto.

Iza dizajna

Komplet za medije

Zasluge, članovi tima i tehnički detalji koje je dostavio dizajner.

Jedinstvena svojstva: This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
Oznake: Housekeeping Services,Online Services
Proizvodna tehnologija: Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
Dizajnerski izazov: The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
Istraživanje: Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
Inspiracija: Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
Trajanje projekta: The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
Tijek rada: Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant.
Članovi tima: Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao