Bltn Platform Kolaborasi AI oleh Chiwon Lee

Karya Bltn Platform Kolaborasi AI oleh Chiwon Lee adalah pemenang yang sangat dihormati dari 2024 A' Design Award Perunggu yang sangat bergengsi dalam Kategori Kompetisi Desain Perangkat Lunak.

PerungguPerangkat Lunak· 2024

Bltn Platform Kolaborasi AI

oleh Chiwon Lee

Klien: Multitude Insights

Pemenang A' Design Award Perunggu dalam Kategori Perangkat Lunak

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Tentang Bltn Platform Kolaborasi AI

BLTN adalah platform Software as a Service (SaaS) yang mengintegrasikan Teknologi Pemrosesan Bahasa Alami (NLP) dan Kecerdasan Buatan (AI) untuk menyederhanakan upaya keamanan publik dalam Teknologi Pemerintahan (GovTech). BLTN mempermudah input dan berbagi data bagi petugas penegak hukum, memastikan operasi yang lancar. Pencarian canggihnya menggunakan algoritma rumit untuk identifikasi kasus yang efisien. Penggabungan AI meningkatkan kecepatan dan akurasi penyelesaian kejahatan. Desain BLTN yang praktis dan fungsional menghadirkan solusi yang lugas, menjadikannya aset berharga bagi lembaga penegak hukum.

Pengakuan

Tentang A' Design Award Perunggu

Bltn Platform Kolaborasi AI adalah pemenang A' Design Award Perunggu, pengakuan yang sangat bergengsi yang diberikan kepada desain luar biasa yang dicirikan oleh kreativitas, kecerdikan, dan ketajaman. Pemenang Perunggu adalah artefak yang sangat terampil dan sangat kreatif yang membuktikan pengalaman luas, imajinasi, dan kelihaian para desainernya. Bltn Platform Kolaborasi AI diharapkan menjadi objek yang sangat dihargai, dikagumi, dan dicintai, sangat profesional dan inovatif. Desain pemenang A' Design Award Perunggu ini menyertakan praktik terbaik dalam seni, sains, desain, dan teknologi, dan sangat baik dalam perhatiannya pada detail. Bltn Platform Kolaborasi AI memuaskan kebutuhan dengan indah, menyentuh keinginan, memikat perasaan, dan menarik rasa ingin tahu.

Di Balik Desain

Kit Pers

Kredit, anggota tim, dan detail teknis yang disediakan oleh desainer.

Keunikan: BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Dimensi & Kemasan: Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Tag: Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction
Teknologi Produksi: The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Tantangan Desain: The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Riset: Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Inspirasi: More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Durasi Proyek: BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Alur Operasi: Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.
Anggota Tim: Chiwon Lee
Yeun Soo (Lauren) Choi
Minjung Kim
Seongbin Lee
Seowon Park