Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun vum Naseer Ahmed and Siva Teja Boddeti

D'Wierk Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun vum Designer Naseer Ahmed and Siva Teja Boddeti ass en héich geschätzten Gewënner vum prestigiéisen 2024 A' Design Award an Sëlwer an der Wettbewerbskategorie Interface, Interaktioun a Benotzererfaarung Design.

SëlwerInterface· 2024

Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun

vum Naseer Ahmed and Siva Teja Boddeti

Client: Act

A' Design Award an Sëlwer Gewënner an der Kategorie Interface

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Verifizéierte Präisgewënner

Präisstatus fir #159375 verifizéieren

Säit besichen Kuckt beim A' Design Award Pressemëtteelung Award Badge

Faarwen

Den Design

Iwwer Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun

Atria Convergence Technologies ass en Interface fir eng mobil Applikatioun, dat fir en Telekommunikatiounsdéngschtleeschter entwéckelt gouf. D'Applikatioun erlaabt et de Clienten, Servicer, Geräter a Bezuelungen op enger Plaz ze verwalten. Heefeg Transaktioune si bannent e puer Schrëtt erreechbar, fir Zäit ze spueren. Eng kloer Informatiounsarchitektur organiséiert den Inhalt, sou datt eenzel Funktiounen einfach ze fanne sinn. Den Inhalt gëtt un d'Notzerverhalen ugepasst, a Loyalitéitsbeloununge ënnerstëtzen d'Engagement. Sécherheetsfunktioune sinn abegraff, fir Vertrauen opzebauen. Déi modulär Struktur erlaabt et, spéider nei Funktiounen dobäizesetzen.

D'Unerkennung

Iwwer den A' Design Award an Sëlwer

Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun ass e Gewënner vum A' Design Award an Sëlwer, enger aussergewéinlech prestigiéiser Unerkennung, déi un Designe vun der héchster Qualitéit, prächteg a beandrockend vergi gëtt. Sëlwer-Gewënner si bemierkenswäert brillant a ganz kreativ Wierker, déi d'erausragend Expertise, d'Talent an d'Schaarfsënnegkeet vun hire Designer weisen. Et gëtt erwaart, datt Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun e wonnerbart, mustergëlteg, bemierkenswäert professionellt an déif innovatiivt Wierk ass. Dëst mam Sëlwer ausgezeechent Design ass eng bemierkenswäert, bewonnert Erfindung, déi dozou bäidréit, d'Grenze vun der Konscht, der Wëssenschaft, vum Design an der Technologie ze erweideren. Atria Convergence Technologies Telekommunikatiouns-Mobil-Applikatioun ass eng Kreatioun, op déi vill neidesch sinn, déi Wënsch erweckt, positiv Gefiller bréngt an Erstaunen a Wonner erweckt.

Hannert dem Design

Press Kit

Credits, Teammemberen an technesch Detailer vum Designer zur Verfügung gestallt.

Eenzegaarteg Eegeschaften: This projects revolves around creating better user engagement through cross-selling and pushing new products, understanding customer expectations, expanding the app while maintaining strong functional performance, considering design expectations based on user personas and language, ensuring modularity, flexibility for future features, enabling discoverability of individual features, and making most used transactions minimal effort to save user time and buy time for other features.
Dimensiounen & Verpackung: not applicable
Tags: Digital Product design, Telecommunications, ACT, Customer App, Mobile App
Produktiounstechnologie: A thorough analysis of data collected from user research interviews, competitor analysis, and design audits was conducted to prioritize features, develop user journey maps, and establish user personas. Following this, an information architecture (IA) was crafted to systematically organize and categorize content, ensuring an intuitive structure for user navigation. Wireframes were created and designs for the screens were finalized by building on a visual design language suitable for their brand.
Design Erausfuerderung: Because of time constraints, user research was unable to gather insights from a broad demographic of users representing different target audiences of act. Hence, the insights obtained were relatively limited in scope, primarily focusing on tier 1 users.
At each stage of wireframes, we validated our designs with the dev team to ensure that all the designs are catering to the existing database and apis as well. There were multiple decisions taken and iterations produced to validate those as well.
Fuerschung: The research aims to gather user feedback on act's platform, identifying areas for improvement and enhancing satisfaction and engagement. one-on-one interviews and usability testing provided personalized insights, revealing challenges like confusion during onboarding and trust issues with payment flow.
Inspiratioun: Act fibernet developed the act app to improve user engagement and provide a seamless digital experience. by strategically promoting new products, enhancing wi-fi analysis, and aligning with user preferences, they aim to increase engagement. comprehensive user research, including analysis of competitors like airtel helped identify areas for improvement. furthermore, a design audit, competitor analysis were conducted to inspire improvements in user engagement, ensuring a smooth experience.
Projetdauer: The project started in march 2023 and finished in september 2023 at lollypop design studio, Bangalore
Operatiounsablaf: This project enhanced act's customer experience by focusing on key aspects: personalization, user control & freedom, building trust, and interaction & incentivization. It included tailoring content based on user behavior, offering seamless management of services and devices, establishing trust through security and reliable support, and increasing engagement with features like gamification and loyalty rewards.
Teammemberen: Akshitaa Raj
Naman Trikala
Ishita Srivastava
Twinkle Budhraja
Rajabutheen HS
Gowtham Selvaraj
Muhammad Najah T P
Naseer Ahmed A
A Rajeev Radhakrishnan Nair