Bltn Papaaho Mahi Ngātahi AI nā Chiwon Lee

Ko te hoahoa Bltn Papaaho Mahi Ngātahi AI nā Chiwon Lee he kaitoa whakahirahira o te 2024 A' Design Award Parahi i te Wāhanga Whakataetae Hoahoa Pūmanawa Rorohiko.

ParahiPūmanawa Rorohiko· 2024

Bltn Papaaho Mahi Ngātahi AI

nā Chiwon Lee

Kiritaki: Multitude Insights

Kaitoa o te A' Design Award Parahi i te Wāhanga Pūmanawa Rorohiko

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Kaitoa Tohu Manatokohia

Manatokohia te Tūnga Tohu mō #154690

Tirohia i te A' Design Award Pānui Pāpāho Tohu Tohu

Ngā Tae

Te Hoahoa

Mō Bltn Papaaho Mahi Ngātahi AI

Ko BLTN he papaaho Rorohiko hei Ratonga (SaaS) e whakakotahi ana i te Hangarau Tukatuka Reo Taketake (NLP) me te Atamai Horoko (AI) hei whakarata i ngā mahi haumaru tūmatanui i roto i te Hangarau Kāwanatanga (GovTech). Ka whakarata a BLTN i te whakaurunga raraunga me te tuari mō ngā āpiha whakahaere ture, ka whakarite hoki i ngā mahi māmā-tere. Ka whakamahi tana rapu arohiko i ngā tauhoahoa uaua hei tautuhi keehi tere. Ko te whakauranga o te AI ka whakanui ake i te tere me te tika o te whakaoti taihara. Ko te hoahoa whaitake, whai-mahinga o BLTN ka whakarato i ngā otinga tōtika, ka waiho hei taonga nui mō ngā umanga whakahaere ture.

Te Whakamihi

Mō te A' Design Award Parahi

Ko Bltn Papaaho Mahi Ngātahi AI te toa o te A' Design Award Parahi, he whakaaetanga tino whai mana e hoatu ana ki ngā hoahoa kōeke e tohua ana mā te auaha, te mahi mōhio me te whakaaro hōhonu. Ko ngā toa Parahi he mahi pukenga e rite ana, he auaha mīharo, e whakatūturu ana i te wheako nui, te whakaaro me te mōhio-ā-ringa o ā rātou kaihoahoa. E tūmanakohia ana ko Bltn Papaaho Mahi Ngātahi AI he taonga whakanuia, whakamīharotia, aroha nui, he ngaio, he auaha hoki. Ko tēnei hoahoa i toa i te Parahi e whakauru ana i ngā tikanga pai rawa i te toi, te pūtaiao, te hoahoa me te hangarau, ā, he tino mīharo ki ngā taipitopito. Ka whakatutuki a Bltn Papaaho Mahi Ngātahi AI i ngā hiahia, ka pā ki ngā hiahia, ka whakaoho i ngā kare-ā-roto, ā, ka kume i te pākiki.

I Muri i te Hoahoa

Kete Pāpāho

Ngā whakamihi, ngā mema o te rōpū me ngā taipitopito hangarau i whakaratohia e te kaihoahoa.

Āhuatanga Motuhake: BLTN is an AI-powered information-sharing platform for police officers. As officers upload crime data into BLTN, the AI looks for connections between them and intelligently alerts users. BLTN uses NLP and object recognition to look for clues that can unlock a case, especially for crimes that span multiple jurisdictions. Then, users connect through on-platform messaging and collaborative analysis tools. BLTN has successfully solved burglary, gang, and missing child cases across the U.S.
Inenga & Pēketanga: Web dimensions are 1440 px * 1024 px. BLTN is a B2G SaaS product available on the Web and Mobile that is FBI CJIS certified. It is only available to licensed and authorized individuals in the law enforcement space.
Tūtohu: Artificial Intelligence, Natural Language Processing, Public Safety, Collaboration, Information Sharing, Digital Infrastructure, Civic Technology, Crime Reduction
Hangarau Whakanao: The platform is hosted on AWS and powered by NLP and AI. The NLP aids the search feature and the AI enables the recommendation and detection feature. An advanced Geographic Information System (GIS) technology is employed to enable the geo-visualization of crime data. The design was primarily carried out in Figma by using a design system and informed by quantitative and qualitative research with real users. The qualitative research was analyzed via open coding and affinity diagramming.
Wero Hoahoa: The challenge is that BLTN is addressing a data heavy and complex space that requires advanced levels of security and visibility controls due to the nature of the law enforcement industry. BLTN also has a variety of features powered by advanced technology that need to be compatible with each other. It was challenging to ensure the data is easy to consume, easy to navigate, and easy to share while also applying technological advances to aid the users in the law enforcement space.
Rangahau: Qualitative research was conducted on law enforcement officers that are users of BLTN with the objective of understanding user pain points and user needs. Semi-structured interviews and task analysis was conducted via online conferencing tools. The research data was analyzed through open coding and affinity diagramming. The software version with user insights applied has been selected as the central communications platform for the High Intensity Drug Trafficking Area (HIDTA) program.
Whakaaweawe: More than 50% of crimes in the United States remain unsolved. This is primarily because very few inter-agency data sharing initiatives exist, so criminals can easily move between jurisdictions. Further, it is difficult to upload and share data as existing platforms require manual entry. Because of these disconnected and manual systems, detecting trends and connections between crimes is an incredibly complex problem given the size and scope of data uploaded daily.
Roanga o te Kaupapa: BLTN was published in May, 2022, and the design project for refining BLTN started in May, 2023 and finished in September, 2023 in the United States.
Rerenga Mahi: Police users log in and can view posts from other users and agencies in their area. They can view these in a grid or geo-referenced manner. As officers post, an AI scans all media, text, and unstructured data for connections. Users are alerted to relevant links and put in contact with the relevant agencies/users via on-platform messaging. Users can link data through link controls and visualize linkages on the map or evidence board views helping to solve the crime.
Ngā Mema o te Rōpū: Chiwon Lee
Yeun Soo (Lauren) Choi
Minjung Kim
Seongbin Lee
Seowon Park