Baidu Onsite Service Experience Aplikasi Mobile dek Baidu Online Network Technology adolah pamenang nan sangaik tahormat dari A' Design Award Basi 2023 nan sangaik prestigius dalam Kategori Kompetisi Seluler.
BasiSeluler· 2023
Baidu Onsite Service Experience Aplikasi Mobile
dek Baidu Online Network Technology
Klien: Baidu Online Network Technology. Beijing
Pamenang A' Design Award Basi dalam Kategori Seluler
Pamenang Pangharogaan Taverifikasi
Verifikasi Status Pangharogaan untuak #144439Desain
Tantang Baidu Onsite Service Experience Aplikasi Mobile
Baidu Onsite Service Experience marupokan aplikasi mobile untuak mamesan layanan domestik sacaro online. Rancangan iko manampilkan thumbnail pedagang nan jaleh, operasi nan disederhanokan, sarato tampilan nan lah akrab, sahinggo pangguno bisa manamukan layanan nan dibutuahkan dengan capek. Pangguno bisa manalusuri daftar layanan, mambandiangkan tawaran, mamiliah pedagang, sarato manyalasaian pambayaran. Katiko pedagang manarimo pasanan, sistem ka mambarikan paringatan pesan sarato peta lokasi pedagang sacaro real time. Sabuah algoritma backend ka manilai kualitas layanan sarato mamperbaharui rangking pedagang, sarato data pasanan disimpan untuak malinduangi hak pangguno.
Pangakuan
Tantang A' Design Award Basi
Baidu Onsite Service Experience Aplikasi Mobile adolah pamenang A' Design Award Basi, sabuah pangakuan nan bapresti nan dibarikan ka rancangan nan elok nan mamanuhi kaparluan profesional jo industri nan dipaokan dari ciptaan nan dirancang jo elok. Pamenang Basi mamparlihatkan kamahiran nan gadang, spesialisasi nan tinggi, pamahaman pakar jo kapasitas kreatif panciptanyo. Baidu Onsite Service Experience Aplikasi Mobile dipaokan manjadi ciptaan nan sangaik dihormati, dikagumi jo disayangi, nan praktis jo inovatif. Rancangan nan manang Basi iko mamasukkan praktik tabaik industri jo punyo ciri teknis nan cakap nan bapautan jo ilimu jo bakaik. Baidu Onsite Service Experience Aplikasi Mobile dihormati karano katalitiannyo jo dirancang untuak maningkekkan kualitas hiduik jo mambantu manjadikan dunia tampek nan labiah elok.
Di Baliak Desain
Kit Pers
Kredit, anggota tim jo rincian teknis nan disadioan dek perancang.
- Sifat Unik
- This is a small program for online domestic service booking, which aims to reduce the online operating costs of businesses through digital means, optimize the service level, and provide users with a safer and more reliable online household booking process. With clear business thumbnail, intuitive and simplified operation and familiar interface design, it is easy for users to quickly locate the required services and optimize the use efficiency.
- Tag
- Housekeeping Services,Online Services
- Teknologi Produksi
- Relying on the open platform, AI assistant generates interactive dialog box models suitable for scene intention, and reaches commercial standards after passing background tests. The backend algorithm establishes the scoring strategy of service quality, and the machine automatically generates the scoring report and updates the ranking of merchants on the page regularly. The platform will record the user orders information and provide evidence in case of loss of user rights and interests.
- Tantangan Desain
- The challenge was to optimize the overall use process within the existing architecture. Relying on DuerOS platform, AI assistant selects the configuration items like intention, common expression and slot suitable for onsite scene to generate an interactive dialogue model, so that users are more willing to initiate interaction. The backend algorithm sets up a service quality scoring strategy, calculates the merchant service from multiple dimensions, and regularly optimizes the home page ranking.
- Penelitian
- Before the COVID 19 pandemic, domestic service merchants did not have a strong awareness of and demand for digitalization. However, the pandemic has brought a continuous downturn in the domestic service industry. Due to the restrictions on physical activities, some businesses have been forced to close down, facing the test of survival resilience. At a time when the pandemic is forcing service businesses to iterate on their products and services, digitalization offers a whole new direction.
- Inspirasi
- Affected by the pandemic, domestic service merchants have gradually increased their awareness of and demand for digitalization. They need a reliable online platform to promote relevant businesses, so as to face the changing market environment. Inspired by this, the program uses digital assistance to shorten the merchant service process and optimize the dual experience of the merchant and the user.
- Durasi Proyek
- The project was designed and developed in Beijing in October 2020 and launched in China in February 2021.
- Alua Operasi
- Users can access the small program from the Baidu APP, browse the service interface to compare preferential schemes and select the best merchants
After entering the merchant page, users select the required service and initiate the payment process.
When a merchant accepts an order, the app alerts users with a message and provides them with a real time map to check the location of the merchant. - Anggota Tim
- Yuan Lu
Yang Xiao
Yujie Shi
Yanji Zhang
Lei Lu
Ruixing Zhang
Xuejiao Chen
Ziru Xu
Jun Sun
Zhiyuan Zhang
Pingkang Diao
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