Tlanāhuatīlli Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli ītēchcopa Akbank T.A.S cē cencā mahuizzō tēmacēhualōni īpan huēyi 2026 Mahuizolli A' Design Award Bronse īpan Tepoztlahtolamatl Tlachihchihualiztli Nēhuilīztli Tlamantli.
BronseTepoztlahtolamatl· 2026
Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli
īpal Akbank T.A.S
Mahuizolli A' Design Award Bronse Tēmacēhualōni īpan Tepoztlahtolamatl Tlamantli
Tlaneltīlīlli Tēmacēhualōni
Xictlaneltilia Tēmacēhualli ītēchcopa #181667Tlanēxtilistli
Ītechcopa Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli
Security Center ce tlapializtli tlatecpanaliztli ipan tomin tequitiliztli amatlahcuilolli ipan tepozmecatlahtolli. Inin tlatecpanaliztli quihualhuica in tlapializtli ompa canin mochipa moitta ipan momoztla tomin tequitiliztli. In tepoztli tlayecanaliztli, in tlacalaquiliztli tlahtollotl, in tlanotzaliztli neltiliztli niman axcan mochihua, in tequitiliztli ipan ohuihcayotl ihuan tlamachtiliztli tlahtolli mocentlalia ipan ce tlalli. Tlanahuatiliztli achtopa quinyacana in tlacah ihcuac ohuih cahuitl. In tlanahuatiliztli tlen quimati in tlamantli huel quitzacua in tomin titlaniliztli ihcuac aca tenotza. In Security Center tequiti itech in iOS ihuan Android amatlahcuilolli. In itlanequiliz ca quinmacaz in tlacah cualli tlachializtli ihuan melahuac tlayecanaliztli ipan in tomin tlapializtli.
Tēixīmachōtiliztli
Ītechcopa Mahuizolli A' Design Award Bronse
Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli ca in quicuic in Mahuizolli A' Design Award Bronse, hueyi tlamahuizoliztli tlen momaca in cualli tlachihualli in motenehua ipampa yancuic tlamantli, tlamatiliztli ihuan ixtlamatiliztli. In quicuicah Bronse ca tlachihualli in quipia toltecayotl ihuan quinextia in cenca miac nemiliztli ihuan tlamatiliztli intlachihuanime. Ca quinequi in Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli ca tlazohtli tlamantli, mahuiztic ihuan cualli. Ni dizayno in quicuic Bronse quipia cualli toltecayotl ihuan quitta in tlen tepiton. Security Center Tepoztlahtolmatiliztli ic Tlapializtli Tomin Tequitiliztli ipan Tepozmecatlahtolli quipaquiltia in tlacah ihuan quitlamahuiztiltia in intlanequiliz.
Tlanēxtilistli Ītēixpan
Āmatl Tlanextīliztli
Tlapōhualli, tēquitqueh īwan tēchmachilīztli ōquinmaca in tlanēxtīlīlli.
- Cē Zan Ītēchcopa
- This design introduces a fully integrated Security Center within mobile banking, transforming security from a background infrastructure into a visible, user-centered experience. It centralizes device management, login transparency, real-time call verification, emergency actions, and educational content into a unified, proactive system. By replacing fragmented security features with a holistic architecture, it strengthens clarity, control, and trust in digital banking.
- Huēyiliztli īhuān Tlacualtepēhualli
- The Security Center operates within native iOS and Android applications as an integrated security module. It supports NFC-based identity verification in selected authentication flows and incorporates context-sensitive transaction controls, such as restricting transfers during active call sessions. The system enables real-time status visibility, centralized device management, and secure login tracking within a scalable banking infrastructure.
- Tōcāitl
- User-Centered Security, Digital Banking Experience, Security Experience Architecture, Real-Time Verification, Mobile Security Design, Mobile Security Design, Future of Banking
- Tlachīhualiztli Māchiyōtl
- The Security Center was realized by centralizing and enhancing existing security services within a structured experience architecture. Established protection mechanisms were elevated with new user-facing capabilities and proactive interface alerts, transforming security into an accessible and controllable journey. The project was delivered through close collaboration between design and security teams, ensuring full regulatory alignment.
- Tlanāhuatīlli Nētēcahuilīztli
- The main challenge was balancing security and user experience as equally essential values. Banking security is shaped by strict regulations and risk sensitivity, while users expect clarity, control, and ease. We reframed security as a visible, user-centered layer rather than a background function. This required close collaboration between security, compliance, and design teams to elevate protection standards while preserving simplicity and flow.
- Tlatēmōliztli
- This project was grounded in qualitative and exploratory design research. The objective was to understand how people with varying levels of digital familiarity and confidence perceive banking security and identify barriers to trust. The methodology included journey mapping, stakeholder workshops, and usability evaluations. Data was gathered through in-depth interviews, behavioral observations, and internal analytics. Participants represented a broad spectrum of digital experience, including individuals who sought the convenience of mobile banking yet felt uncertain about maintaining control. The results revealed that hesitation stemmed from limited visibility and perceived loss of control. These insights led to centralizing security management, embedding proactive guidance, and integrating educational content to empower users. The research strengthened trust across diverse user groups and repositioned security as an inclusive, confidence-enabling, user-centered experience in digital banking.
- Tēyōllālīliztli
- Security in digital banking has traditionally remained in the background—rarely perceived as part of the everyday user journey and often noticed only when something went wrong. This gap between technical protection and user perception inspired us to rethink security from a user-centered perspective. Grounded in behavioral insights and customer feedback, we aimed to transform security into an integrated, visible, and confidence-building experience within daily mobile banking.
- Tēquitl Cāhuitl
- The Security Center project was initiated in final days of 2024 in Istanbul, Turkey, as part of the bank’s digital transformation roadmap and was launched within the mobile banking application in August 2025. The development process involved close collaboration between security, compliance, technology, and design teams. Following iterative testing and internal validation phases, the solution was progressively introduced to customers nationwide across Turkey.
- Tēquitl Ōhuitl
- We made it possible for users to fully control and manage their security end-to-end. Within a single, centralized experience, they can define preferred devices and restrict access from others, choose when they log in or authorize transfers, review recent sessions, verify incoming calls, and take immediate action when needed. Proactive alerts guide them at critical moments, transforming security into a transparent and user-driven journey that enables confident decisions.
- Patentēmeh
- Akbank
- Calpolli Tlācah
- Gokhan Egri, Abdullah Bakmaz, Zeynep Tutcu, Meray Yildiz, Kivilcim Altun Uca, Demet Kurt
- Īxiptla Tlanēxtīlli
- Image #1 : Security Center
Tlacōhualli
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