Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak av Shantou University

Designet Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak av Shantou University er en høyt ansett vinner av den svært prestisjetunge 2021 A' Design Award i Sølv i konkurransekategorien Meta-, Strategisk og Tjenestedesign.

SølvTjeneste· 2021

Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak

av Shantou University

Klient: Shantou University

Vinner av A' Design Award i Sølv i kategorien Tjeneste

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Designet

Om Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak

Tjenestedesign for høyskoleopptak er et tjenestesystem laget for opptaksperioden ved et universitet. Designet kombinerer en digital samarbeidsplattform med et fysisk rom. På plattformen legger ansatte fra ulike avdelinger sammen til og oppdaterer modulinformasjonen og statistikken de er ansvarlige for. I det fysiske rommet støtter verktøy som reisekart analyse, diskusjon og beslutninger. Studentene mottar rådgivningstjenester, opptaksmottak, veiledning fra medstudenter og opptaksbrosjyrer. Målet er å forbedre arbeidet på tvers av avdelinger og å redusere studentenes uro.

Anerkjennelsen

Om A' Design Award i Sølv

Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak er vinner av A' Design Award i Sølv, en usedvanlig prestisjefylt anerkjennelse som tildeles design i toppklassen som er nydelige og imponerende. Sølvvinnere er enormt briljante og usedvanlig kreative verk som viser designernes enestående ekspertise, talent og skarpsindighet. Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak forventes å være et praktfullt utstillingsverk som er bemerkelsesverdig profesjonelt og dypt nyskapende. Dette designet, som har vunnet A' Design Award i Sølv, er en svært bemerkelsesverdig, beundret oppfinnelse som gagner og flytter grensene for kunst, vitenskap, design og teknologi. Service Design for College Enrollment Primærfunksjon: Tjenestedesign for høyskoleopptak er et skaperverk mange misunner, som vekker ønsker, gir positive følelser og vekker undring og forundring.

Bak designet

Pressepakke

Krediteringer, teammedlemmer og tekniske detaljer levert av designeren.

Unike Egenskaper: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Dimensjoner og Emballasje: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Stikkord: Service design, Web design, Visual design, Process design
Produksjonsteknologi: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Designutfordring: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Forskning: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Inspirasjon: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Prosjektvarighet: The project started in 2019 in China and finished in 2020 in China.
Driftsflyt: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Teammedlemmer: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Bildekreditering: Image #4: Photographer Zihao Chen, Department Kit, 2020.