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Future of the Digitally Society Foncion Primària: Aplicacion Mobila per Idean Singapore

Lo dissènh Future of the Digitally Society Foncion Primària: Aplicacion Mobila per Idean Singapore es un laureat autfo estimfo del prestigfo 2020 A' Design Award de Bronze dins la Categoria de Competfo Mobil.


BronzeMobil· 2020

Future of the Digitally Society Foncion Primària: Aplicacion Mobila

per Idean Singapore

Client : National Library Board, Singapore

Laureat del A' Design Award de Bronze dins la Categoria Mobil

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Lo Concèpte

A prepaus de Future of the Digitally Society Foncion Primària: Aplicacion Mobila

Tèxte del Libre: Future of the Digitally Society es una aplicacion mobila creada per un servici public de bibliotèca. L'aplicacion combina la navegacion, la recèrca, lo partatge e las recomandacions personalizadas dins una sola interfàcia. Lo mapatge en realitat aumentada e las balisas Bluetooth de bassa consomacion ajudan los utilizaires a localizar los libres, recebre de messatges contextuals e trobar d'ajuda a l'interior de las sucursalas de la bibliotèca. Los libres pòdon èsser manlevats en escanejant un còdi de barras, salvats sus d'estatgièras personalas o reservats per una recuperacion dins quina que siá sucursala. La concepcion connècta la bibliotèca fisica amb los canals numerics dins una experiéncia contunha.

La Reconoissença

A prepaus del A' Design Award de Bronze

Future of the Digitally Society Foncion Primària: Aplicacion Mobila a ganhat la distincion A' Design Award de Bronze, una reconeissença plan prestigiosa acordada a de designs excellents que se destrian per la creativitat, l'engenh e la finessa. Los ganhaires del Bronze son d'artefactes largament abils e sorprenentament creatius que provan la vasta experiéncia, l'imaginacion e l'engenhositat de lors designers. S'espèra que Future of the Digitally Society Foncion Primària: Aplicacion Mobila siá un objècte fòrça considerat, admirat e estimat, notablament professional e innovant. Aqueste design ganhaire de la distincion A' Design Award de Bronze integra las melhoras practicas de l'art, de la sciéncia, del design e de la tecnologia e es excellent per son atencion al detalh. Future of the Digitally Society Foncion Primària: Aplicacion Mobila satisfa esplendidament los besonhs, toca los desirs, encanta los sentiments e interèssa la curiositat.

Darrièr lo concèpte

Kit de premsa

Crèdits, membres de l'equipa e detalhs tecnics fornits pel designer.

Proprietats Unicas
The newly designed app had delightful browsing experience coupled with
efficient searching, able to build communities through sharing and have
smart and personalised recommendations. The physical finding and
borrowing experience was enhance through AR mapping and low power
beacon technology to help library users to find books or look for
assistance
Dimensions e Embalatge
143.6mm x 70.9mm
Etiquetas
interactive, seamless journey, digital, customer experience, experience design
Tecnologia de Produccion
The newly design app included beacons, a blue-tooth wireless technology to pinpoint the location of library users and to deliver personalised messages to their mobile devices.
With the usage of this technology, it allows interactive content such as introducing new books added to a particular library branch the user is at. Additionally, library users are also able to track the location and availability of the book realtime.
There were many rounds of testing to have the best placement of the beacons to gather the best detection. Not to forget, user-testing has been done to ensure the technology is feasible and aid in the entire journey of a library user.
Desaffo de Dissènh
Trying to break the norm of a typical app that allows e-reading, purchasing of books, browsing of books on a small screen.
There were also constraints to cater to the behaviour of various user types, such as an avid reader who knows what they want to a browser who requires recommendations.
Also with the vast amount of books available, to ensure that browsing on the app is efficient yet able to bring out the best books available has to be present in the design.
The design has to be modern to cater to the current generation today, yet speaking the language of an older generation who understands the flow and process easily.
Recèrca
The team first started off by doing ground research on what is relevant to the digital natives today by speaking to them and asking them about their reading habits. Not forgetting to find the best practices in today's context for books, comparing it across physical bookstores, online bookstores and libraries around the world.

Thereafter, we dive into targetted users and categorised them based on their level of engagement and the opportunities for conversion.
The team did an in-depth interview with random users at the library and the categories of users based on their journey of reader.

The team also identified the pain points of the current app today and did an evaluation to improve and turn these pain points into opportunities for improvement in the app.

Thereafter, big ides and ideation started to form and that was where we did rounds of testing of ideas with users. All in all, was to improve the overall user journeys of a reader, be it with physical books or e-books.
Inspiracion
The aim was to build a library of tomorrow,to bring values to make the library relevant and appealing to the digital natives.
The newly designed app was to merge physical and digital worlds by creating a consistent brand experience between the physical library and digital channels in which transactions, data, and history is continuous across all channels.
Not forgetting to bring the romance we have with books from the physical space to a digital space, a quaint place to unleash our imaginations
Durada del Projècte
The project started in May 2019 in Singapore and finished the design process in September 2019.
Flux Operacional
When a library user is within the range of the beacon technology, users will be welcomed with a personalised message from the library.
The content of the app will then display contextual information and content pertaining to the library branch itself.
With that, users are able to have a better experience at the physical library with up to date information of the library branch such as new books added in that branch and up-coming workshops.
Library users will also be able to track the location of the book with the aid of the technology.
Efficiency in loaning a book, just scan the barcode to borrow!

The newly designed app also calls for a better user journey when browsing books on the go. Where users are able to add favourites to their shelves. And if they would like to borrow a physical book, they are able to reserve the book on the app and collect it at any branch.
Membres de l'Equipa
Creative Director: Ignatius Ong
Deputy Head of Deisgn: Nicholas Tan
Design Architect: Adib Ramzali
User Experience Researcher: Gigi Teo
User Experience Designer: Yuen Pei Yun
Associate Designer: Sherilyn Kan
Crèdits d'Imatges
Image #1: Idean Design Team, Future of library video, 2018.
Image #2: Idean Design Team, Future of library video, 2018.
Image #3: Idean Design Team, Future of library video, 2018.
Image #4: Idean Design Team, Future of library video, 2018.
Image #5: Idean Design Team, Future of library video, 2018.
Video Credits: Hu Emmanuelle, Future of library video, 2018.

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