Service Design for College Enrollment Design de Serviço para Matrículas Universitárias por Shantou University

O design Service Design for College Enrollment Design de Serviço para Matrículas Universitárias por Shantou University é um vencedor altamente estimado do prestigioso 2021 A' Design Award de Prata na Categoria de Competição Design Meta, Estratégico e de Serviços.

PrataServiço· 2021

Service Design for College Enrollment Design de Serviço para Matrículas Universitárias

por Shantou University

Cliente: Shantou University

Vencedor do A' Design Award de Prata na Categoria Serviço

108,771

Vencedor de Prémio Verificado

Verificar Estado do Prémio para #120255

Ver no A' Design Award Comunicado de Imprensa Selo do Prémio

Cores

O Design

Sobre Service Design for College Enrollment Design de Serviço para Matrículas Universitárias

O Design de Serviço para Matrículas Universitárias é um sistema de serviço criado para o período de ingresso de uma universidade. O projeto combina uma plataforma de colaboração online com um espaço offline. Na plataforma, colaboradores de diferentes departamentos inserem e atualizam conjuntamente as informações e estatísticas dos módulos pelos quais são responsáveis. No espaço físico, ferramentas como mapas de jornada apoiam a análise, a discussão e a tomada de decisões. Os estudantes recebem serviços de consultoria, acolhimento no ingresso, orientação por pares e folhetos informativos de admissão. O objetivo é aprimorar o trabalho entre os departamentos e reduzir a ansiedade dos estudantes.

O Reconhecimento

Sobre o A' Design Award de Prata

Service Design for College Enrollment Design de Serviço para Matrículas Universitárias conquistou o A' Design Award de Prata, um reconhecimento extraordinariamente prestigiado atribuído a designs de topo de gama, deslumbrantes e impressionantes. Os vencedores da Prata são obras tremendamente brilhantes e extremamente criativas que ilustram a perícia, o talento e a acuidade excecionais dos seus designers. Espera-se que Service Design for College Enrollment Design de Serviço para Matrículas Universitárias seja uma obra maravilhosa e de referência, notavelmente profissional e profundamente inovadora. Este design vencedor do A' Design Award de Prata é uma invenção muito notável e admirada, que beneficia e faz avançar as fronteiras da arte, da ciência, do design e da tecnologia. Service Design for College Enrollment Design de Serviço para Matrículas Universitárias é uma criação imensamente invejada que desperta desejos, traz sentimentos positivos e faz nascer espanto e deslumbramento.

Por Trás do Design

Kit de Imprensa

Créditos, membros da equipa e detalhes técnicos fornecidos pelo designer.

Propriedades Únicas: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Dimensões e Embalagem: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Etiquetas: Service design, Web design, Visual design, Process design
Tecnologia de Produção: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Desafio de Design: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Pesquisa: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Inspiração: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Duração do Projeto: The project started in 2019 in China and finished in 2020 in China.
Fluxo de Operação: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Membros da Equipa: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Créditos de Imagem: Image #4: Photographer Zihao Chen, Department Kit, 2020.