Alu sa'o i le anotusi
Hilfe Punkt Talosaga Feaveaʻi e Ladan Zadfar

O le mamanu Hilfe Punkt Talosaga Feaveaʻi e Ladan Zadfar o se manumalo maualuga tele o le fa'ailoga mamalu 2024 A' Design Award Uʻamea i le Vaega Tauva Mamanu Fe'avea'i.


UʻameaFe'avea'i· 2024

Hilfe Punkt Talosaga Feaveaʻi

na mamanuina e Ladan Zadfar

Tagata Fa'atau: Creator Studio

Manumalo o le A' Design Award Uʻamea i le Vaega Fe'avea'i

20,801

Lanu

Le Mamanu

E Uiga ia Hilfe Punkt Talosaga Feaveaʻi

O le sii atu i se atunuu ese e aofia ai le tauivi ma tulafono e le masani ai, aemaise lava pe a leai se malamalama i le gagana. O le Hilfe Punkt e avea ma moli taʻitaʻi, faʻafaigofie ai le ala o tagata fou atu e ala i le tuʻuina atu o tautua eseese e pei o le mauaina o taimi fono ma le mauaina o faʻamatalaga fou. Ua faʻapipiʻiina mo vaega eseese, e lepeti ai pa o gagana, ma ofoina atu le lagolago i gagana tuai mo fesoʻotaʻiga manino ma au pulega. E sili ona taua, e faʻatulagaina faʻamatalaga e tusa ai ma le nofoaga o tagata faʻaoga. O lana misiona o le fetuʻunaiga vave, faʻamalosia ai le tuʻufaʻatasia atoatoa.

Le Fa'ailogaina

E Uiga i le A' Design Award Uʻamea

O le A' Design Award Uʻamea na manumalo ai Hilfe Punkt Talosaga Feaveaʻi, o se faamaoniga mamalu e tuuina atu i mamanu lelei e faataunuu ai manaʻoga faapolofesa ma pisinisi e faamoemoeina mai galuega ua mamanuina lelei. O ē manumalo i le Uʻamea e faaalia ai le tomai tele, le faapitoa maualuga, le malamalama o tagata poto ma le mafai fatufatuaʻi o ē na faia. E faamoemoeina Hilfe Punkt Talosaga Feaveaʻi e avea ma mea ua matuā vivii, mataʻina ma pelepelea e aogā ma fou. O lenei mamanu na manumalo i le A' Design Award Uʻamea e tuufaatasia ai faiga sili o le pisinisi ma e iai uiga faatekonolosi mafai ua fesoʻotaʻi ma le poto ma le taleni. Ona o lona faatuatuaina, e tatau ai Hilfe Punkt Talosaga Feaveaʻi ona faaaloalogia ma ua mamanuina e tuuina mai ai faaleleiga o le olaga e fesoasoani e faia ai e le lalolagi se nofoaga e sili atu ona lelei.

I Tua o le Mamanu

Pepa Fa'asalalau

Fa'amaoniaga, sui o le 'au ma fa'amatalaga fa'atekinisi na saunia e le tagata mamanu.

Uiga Fa'apitoa
A communicative app that aids newcomers in Germany,clarifying legal procedures without confusion and supporting them through it.Tailored for diverse groups, it outlines mandatory and optional activities and legalities,offering different services. Breaking language barriers,it offers information in newcomers' native tongues,facilitating clear communication with authorities.Crucially,HilfePunkt tailors essential information based on users' locations,recognizing regional rule variations in Germany.
Fua & Fa'apipi'i
The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
Fa'ailoga
HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
Tekonolosi Gaosiga
The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
Lu'itau o le Mamanu
Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
Su'esu'ega
In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
Fa'aosofia
By migrating, one grapples with unfamiliar rules,especially without language knowledge.The designers, seasoned migrants,feared missing vital regulations!They longed for a clear guide for newcomers,lost in the internet maze.Enter HilfePunkt: a beacon of clarity,simplifying the path for newcomers, offering essential guidance,step by step.With a gentle hand, HilfePunkt aims to ease the strain of settling in a foreign land,providing newcomers with the tools to navigate bureaucracy and law with ease.
Umi o le Poloketi
The project started in February 2023 in Germany
Fa'agasologa o Galuega
HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
Sui o le 'Au
Ladan Zadfar
Fa'aaloaloga o Ata
Ladan Zadfar

Lagolago Tau Tupe

Su'esu'e i Tua Atu o le Designers.org

Su'esu'e oloa, auaunaga ma avanoa mai a matou pa'aga fa'asalalauga.

E Tatau i Mamanu Lelei Ona Maua le Fa'ailoga Maualuga

O le A' Design Award o se fa'ailoga fa'ava-o-malo, fa'amasinoina mo mamanu lelei. Auai i le A' Design Award e maua ai se avanoa e maua ai le fa'ailoga agava'a, ta'uta'ua, mamalu ma le fa'asalalauga mo lau galuega. Tuu atu lau galuega mo le A' Design Award ma tauva mo le fa'ailoga sili o le A' Design Prize.

Fa'ailoga