My Jcb Chishandiso cheKadhi reChikwereti naFourdigit Inc.

Dhizaini My Jcb Chishandiso cheKadhi reChikwereti naFourdigit Inc. ndiye mukundi anokudzwa zvikuru wemubairo unoremekedza we2025 Mubairo weGoridhe we A' Design Award muChikwata cheKukwikwidza cheTekinorojii yeFoni, Maapurikesheni neSofutiweya.

GoridheFoni· 2025

My Jcb Chishandiso cheKadhi reChikwereti

na Fourdigit Inc.

Mutengi: JCB Co., Ltd.

Mukundi weMubairo weGoridhe we A' Design Award muChikwata cheFoni

82,129

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Simbisa Mamiriro eMubairo we#167269

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Dhizaini

Nezvekwa My Jcb Chishandiso cheKadhi reChikwereti

Chikamu chebhizinesi cheJapan chinoisa pamberi kuvimbika mukuperekedza masevhisi kupfuura hutsva hwetekinoroji. Chirongwa chekuvandudza chikuva chakatarisana nekuvaka hwaro hwakachengeteka achikodzera chengetedzo nenyore. Tichishandisa mhinduro kubva kuvashandisi, chirongwa ichi chakaita zvinhu zvitatu zvakakosha. Kuwana kwakagadziridzwa kune mabasa chaiwo kune zvinhu zvinowanzo shandiswa senge kuona zvinyorwa nekuchinjana mapoinzi. Kuratidzwa kwemunhu wega kuchiisa pamberi ruzivo pamusoro pekushandiswa kwakaitwa. Dhizaini yakachena, yakagadziridzwa inosimbisa kuvimbika nevimbo kweJCB.

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Nezve Mubairo weGoridhe we A' Design Award

Mubairo weGoridhe we A' Design Award wakahwinwa ne My Jcb Chishandiso cheKadhi reChikwereti, rukudzo rwakakwirira kwazvo runopiwa kumadhizaini ekutanga, anoshamisa uye akanakisa. Vakunda veGoridhe mabasa ane zvitsva zvakawanda, ane chiratidzo uye anopenya, anoratidza njere, uchenjeri nehunyanzvi hwevagadziri vawo. My Jcb Chishandiso cheKadhi reChikwereti inotarisirwa kuva chigadzirwa chinorumbidzwa kwazvo, chinoita mafambiro matsva uye chakakura, chinopa kukosha kusati kwamboonekwa. Dhizaini iyi yakahwina Mubairo weGoridhe we A' Design Award basa rinoshamisa, rinoremekedzwa, rinobatsira zvikuru uye rinosundira mberi miganhu yehunyanzvi, sayenzi, dhizaini netekinoroji. My Jcb Chishandiso cheKadhi reChikwereti inomutsa manzwiro akasimba ekuda, inomutsa mwoyo, inokurudzira kugadzira uye inotikwezva.

Shure kweDhizaini

Bepa Renhau

Zvikwereti, nhengo dzetiimu nezvimwe zvakadzama zvakapihwa nemudhizaina.

Hunhu Hwakasiyana: The application promptly notifies users and provides guidance on the appropriate actions in the event of potential fraudulent activity, enabling users to take immediate steps.
For high-grade cardholders, the application offers integrated concierge services, such as restaurant reservations, that can be completed entirely within the application.
Kukura & Kupakiwa: Usage Status at a Glance: The app provides a clear and accessible view of usage history.
Statement Management: The app allows for efficient sorting and filtering for quick access.
Security Status Visuals: The app displays the security status of the cards in use, and it notifies users of recommended changes to settings as needed.
Customizable UI: Personalize card design for one’s preferences.
Online Concierge: Complete reservations and tasks via the app, previously done only via calls.
Matagi: FinTech, DigitalInclusion, SecViz, HCD, Finance, Card
Tekinoroji Yekugadzira: - The development process, utilizing agile methodology with scrum teams, involved comprehensive research including input from 20,000 users and interviews with over 50, to analyze strengths and weaknesses. Multiple user personas were established and verified through design processes during the two-year planning and development phase.
- Post-release optimization continues through regular user testing and feedback integration, resulting in an intuitive UI/UX that enhances user experience.
Changamire yeDhizaini: The application renewal process required a significant investment of time to determine appropriate UI and service implementations that would address users' concerns regarding fraud and overspending.
Through repeated user interviews and leveraging business expertise, it was determined that visualizing security status would be key to solving these challenges.
The solution includes features such as a "Security Setting Status" that displays security levels through color indicators.
Tsvakurudzo: The research objective was to redefine the app experience by balancing security and convenience to reduce card fraud risks.
Surveys, interviews, and usability testing revealed users' desire to view security status within the app. This led to the implementation of new security screens, achieving integrated value delivery through both card and application security features.
Security visualization provides user confidence and leads to increased usage, as demonstrated by an App Store rating of 4.6.
Chikurudziro: In Japan’s growing cashless society, JCB developed its member application under the concept of "Card-App Integration." The application has been renewed with features addressing challenges such as difficulty in tracking card usage and increasing fraud risks. The platform aims to support all users regardless of financial literacy, creating a secure and convenient service experience that can be relied on while working to establish new value in card services.
Nguva yePurojekiti: This renewal project commenced in April 2021 and was initiated in November 2023, with ongoing continuous improvements.
Mafambiro eBasa: - The application displays the card security status, allowing users to execute necessary actions through the most direct pathways with minimum steps.
- Personalization features based on membership levels have been redesigned to enhance the concierge service for high-grade cardholders, ensuring a seamless reservation completion experience within the application.
- Easy-to-read fonts, adjustable sizes, and simplified financial expressions create intuitive operability for users with varying needs.
Nhengo dzeTimu: Produce: Ken Kotsugi
Creative Direction: Takehiro Suenari
Direction: Takeshi Hamabe, Naohiko Sakata, Koji Machida, Koki Nakanishi, Minori Suzuki, Akiko Ishii, Junichiro Suzuki, Yuko Takemura, Chisato Koji, Takeshi Nakao, Takehiro Taguchi, Kaoruko Kusunose, Hikaru Saito, Taro Aizawa, Masanori Kinoshita
Design: Tomoki Toi, Masatsugu Hori, Arisa Terui