Ling Abka Chatbot-ka oo uu sameeyey Qian Wan

Naqshadda Ling Abka Chatbot-ka oo uu sameeyey Qian Wan waa mid aad u sharaf badan oo ku guulaysatay tartanka qaybta Naqshadeynta Tiknoolajiyada Moobiilka, Abikaasyoonada iyo Softweyrka ee 2023 Abaalmarinta Birta ah ee A' Design Award.

BirMoobiil· 2023

Ling Abka Chatbot-ka

Qian Wan uu sameeyay

Macmiilka: Qian Wan

Ku Guuleystaha Abaalmarinta Birta ah ee A' Design Award ee Qaybta Moobiil

20,987

Ku Guuleystaha Abaalmarinta La Xaqiijiyey

Xaqiiji Xaaladda Abaalmarinta #144682

Ka Eeg A' Design Award War-saxaafadeed Calaamadda Abaalmarinta

Midabada

Naqshadeynta

Wax ku saabsan Ling Abka Chatbot-ka

Ling waa abka gacanta ku jira ee waxbarasho ee chatbot-ka ah oo bixiya ilo waxbarasho oo la isku hallayn karo oo ku saabsan sinnaanta, kala duwanaanshaha, iyo isku-dhafka si ay u caawiso ardayda caalamiga ah ee Shiinaha inay bartaan oo ka hortagaan takoor iyo curyaamin. Abka sidoo kale wuxuu isticmaalayaasha ku xiraa ilo warbixin kiisaska oo aaminsan oo dugsigoodda ah. Iyadoo loo marayo is-dhex-gal wada-sheekaysi oo aadamnimo leh, abka wuxuu ka dhigaa in dadku si fudud uga wada hadlaan mawduucyada adag.

Aqoonsiga

Wax ku saabsan Abaalmarinta Birta ah ee A' Design Award

Ling Abka Chatbot-ka waa guuleystaha Abaalmarinta Birta ah ee A' Design Award, aqoonsi sharaf leh oo la siiyo naqshado wanaagsan oo buuxiya shuruudaha xirfadeed iyo kuwa warshadeed ee laga filayo hal-abuurro si wanaagsan loo naqshadeeyay. Guuleystayaasha Birta waxay muujiyaan xirfad weyn, takhasus sare, fahan khabiir iyo awood hal-abuur oo abuurayaashooda. Ling Abka Chatbot-ka waa hal-abuur la filayo inuu noqdo mid aad loo tixgeliyo, la ixtiraamo oo la jecel yahay, wax ku ool ah oo cusub. Naqshadahan ku guuleystay Abaalmarinta Birta ah ee A' Design Award wuxuu isku daraa hab-dhaqannada ugu wanaagsan warshadda wuxuuna leeyahay sifooyin farsamo oo karti leh oo ku xiran aqoon iyo hibo. Dhammaystirkeeda awgeed, Ling Abka Chatbot-ka waa mudan ixtiraam, waxaana loo naqshadeeyay inay keento hagaajin nololeed oo ka caawisa in adduunka laga dhigo meel ka wanaagsan.

Gadaasha Naqshadeynta

Xirmada Warbaahinta

Shahaadooyinka, xubnaha kooxda iyo faahfaahinta farsamada ee uu bixiyay naqshadeeluhu.

Sifooyinka Gaarka ah: Ling is a mobile based educational purposed chatbot that provides real time inquiry functionality and learning resources about equity, diversity, and inclusion to help Chinese international student to identify and prevent discrimination and harassment that happened to them. The app also connects users to their school’s trustful case report sources.
Cabbirka & Qaabaynta: The app is designed for iOS.
Summado: Social Equity, Chatbot, mobile app design, User experience, Information Architecture
Tiknoloojiyada Soo Saarka: I used Miro board to synthesize research findings. The interface design was done through Figma, Sketch, Figma, and Illustrator.
Caqabadda Naqshadda: It was hard to initiate such a difficult topic with people who experienced racial discrimination. Sharing my own stories that resonate with people helped me drive the conversation. I also found that much existing research has been done only on post-discrimination experience, but it doesn't cover all the needs. People often didn't realize when things happened, not to mention to look for help in time. After mapping out their journey, I realized that lack of knowledge leads to those consequences.
Cilmi-baadhis: I interviewed 11 Chinses international students who are currently studying in the USA and who had experienced racial discrimination. I mapped their journey, mood, and reaction with the user journey to identify the design opportunity. Then I did literature research to learn how to measure racial discrimination systematically.
Dhiirrigelinta: COVID19 has driven racism and violence against Asians. Chinese international students who are coming from a very distinct culture study abroad, and are new to a culture. They are less sensitive to racial discrimination when it is happening to them. Although those aggressions are often subtle, they can be just as harmful to health and well-being.
Muddada Mashruuca: The project started in June 2021 in LA and finished in August 2022 in Seattle
Socodka Hawlgalka: The first time users will be asked to connect with their student account so that the app will provide the most easy to access and trustful resource for the students. When users are not sure if they experienced racial discrimination, simply by chatting with Ling, she will use a conversation based approach to identify the racial discrimination types step by step and provide support by connecting users with their school’s EDI department.