Security Center Softver za bezbednost mobilnog bankarstva — аутор Akbank T.A.S

Дизајн Security Center Softver za bezbednost mobilnog bankarstva аутора Akbank T.A.S је високо цењени добитник веома престижне награде 2026 Бронзана награда A' Design Award у категорији такмичења Дизајн софтвера.

БронзанаСофтвер· 2026

Security Center Softver za bezbednost mobilnog bankarstva

аутор: Akbank T.A.S

Добитник награде Бронзана награда A' Design Award у категорији Софтвер

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Боје

Дизајн

О дизајну Security Center Softver za bezbednost mobilnog bankarstva

Security Center je bezbednosni modul za aplikacije mobilnog bankarstva. Modul uvodi zaštitu u vidljivi deo svakodnevnog korišćenja bankarskih usluga. Upravljanje uređajima, istorija prijavljivanja, verifikacija poziva u realnom vremenu, hitne akcije i edukativni sadržaj objedinjeni su na jednom mestu. Proaktivna upozorenja usmeravaju korisnike u kritičnim trenucima. Kontekstualne kontrole mogu da ograniče transfere tokom aktivnih poziva. Security Center funkcioniše u okviru nativnih iOS i Android aplikacija. Cilj je da se korisnicima pruži jasna preglednost i direktna kontrola nad bezbednošću naloga.

Признање

О награди Бронзана награда A' Design Award

Security Center Softver za bezbednost mobilnog bankarstva је добитник Бронзане награде A' Design Award, високо престижног признања које се додељује изванредним дизајнима који се одликују креативношћу, домишљатошћу и оштроумношћу. Добитници Бронзане награде у потпуности су вешти и упечатљиво креативни артефакти који потврђују велико искуство, машту и снаљажљивост својих дизајнера. Очекује се да Security Center Softver za bezbednost mobilnog bankarstva буде високо цењен, дивљен и вољен предмет, запажено професионалан и иновативан. Овај дизајн награђен Бронзаном наградом A' Design Award уграђује најбоље праксе у уметности, науци, дизајну и технологији и одличан је по пажњи према детаљима. Security Center Softver za bezbednost mobilnog bankarstva сјајно задовољава потребе, дотиче жеље, очарава осећања и привлачи радозналост.

Иза дизајна

Комплет за медије

Заслуге, чланови тима и технички детаљи које је обезбедио дизајнер.

Јединствене карактеристике: This design introduces a fully integrated Security Center within mobile banking, transforming security from a background infrastructure into a visible, user-centered experience. It centralizes device management, login transparency, real-time call verification, emergency actions, and educational content into a unified, proactive system. By replacing fragmented security features with a holistic architecture, it strengthens clarity, control, and trust in digital banking.
Димензије и паковање: The Security Center operates within native iOS and Android applications as an integrated security module. It supports NFC-based identity verification in selected authentication flows and incorporates context-sensitive transaction controls, such as restricting transfers during active call sessions. The system enables real-time status visibility, centralized device management, and secure login tracking within a scalable banking infrastructure.
Ознаке: User-Centered Security, Digital Banking Experience, Security Experience Architecture, Real-Time Verification, Mobile Security Design, Mobile Security Design, Future of Banking
Технологија производње: The Security Center was realized by centralizing and enhancing existing security services within a structured experience architecture. Established protection mechanisms were elevated with new user-facing capabilities and proactive interface alerts, transforming security into an accessible and controllable journey. The project was delivered through close collaboration between design and security teams, ensuring full regulatory alignment.
Дизајнерски изазов: The main challenge was balancing security and user experience as equally essential values. Banking security is shaped by strict regulations and risk sensitivity, while users expect clarity, control, and ease. We reframed security as a visible, user-centered layer rather than a background function. This required close collaboration between security, compliance, and design teams to elevate protection standards while preserving simplicity and flow.
Истраживање: This project was grounded in qualitative and exploratory design research. The objective was to understand how people with varying levels of digital familiarity and confidence perceive banking security and identify barriers to trust. The methodology included journey mapping, stakeholder workshops, and usability evaluations. Data was gathered through in-depth interviews, behavioral observations, and internal analytics. Participants represented a broad spectrum of digital experience, including individuals who sought the convenience of mobile banking yet felt uncertain about maintaining control. The results revealed that hesitation stemmed from limited visibility and perceived loss of control. These insights led to centralizing security management, embedding proactive guidance, and integrating educational content to empower users. The research strengthened trust across diverse user groups and repositioned security as an inclusive, confidence-enabling, user-centered experience in digital banking.
Инспирација: Security in digital banking has traditionally remained in the background—rarely perceived as part of the everyday user journey and often noticed only when something went wrong. This gap between technical protection and user perception inspired us to rethink security from a user-centered perspective. Grounded in behavioral insights and customer feedback, we aimed to transform security into an integrated, visible, and confidence-building experience within daily mobile banking.
Трајање пројекта: The Security Center project was initiated in final days of 2024 in Istanbul, Turkey, as part of the bank’s digital transformation roadmap and was launched within the mobile banking application in August 2025. The development process involved close collaboration between security, compliance, technology, and design teams. Following iterative testing and internal validation phases, the solution was progressively introduced to customers nationwide across Turkey.
Ток рада: We made it possible for users to fully control and manage their security end-to-end. Within a single, centralized experience, they can define preferred devices and restrict access from others, choose when they log in or authorize transfers, review recent sessions, verify incoming calls, and take immediate action when needed. Proactive alerts guide them at critical moments, transforming security into a transparent and user-driven journey that enables confident decisions.
Патенти: Akbank
Чланови тима: Gokhan Egri, Abdullah Bakmaz, Zeynep Tutcu, Meray Yildiz, Kivilcim Altun Uca, Demet Kurt
Заслуге за фотографије: Image #1 : Security Center