Designen Bliggit Mobil applikation av Nortal AS är en högt ansedd vinnare av den mycket prestigefyllda 2021 A' Design Award i Järn i tävlingskategorin Mobilteknik-, Applikations- och Programvarudesign.

JärnMobil· 2021

Bliggit Mobil applikation

av Nortal AS

Klient: Nortal AS

Vinnare av A' Design Award i Järn i kategorin Mobil

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Färger

Designen

Om Bliggit Mobil applikation

Bliggit är en mobilapplikation som samlar tjänsterna i staden Wuppertal, Tyskland, i en enda digital miljö. Nyheter, transport, bank- och fritidsaktiviteter nås genom en säker digital kanal. Plattformen kopplar samman invånare med lokala företag, offentliga tjänsteleverantörer, föreningar och den lokala förvaltningen. En rekommendationsmotor och ett filtreringssystem ger personanpassade resultat, och en smart assistent stödjer vardagliga uppgifter, till exempel att boka bord på en restaurang. Bliggit finns tillgänglig för iOS- och Android-enheter.

Erkännandet

Om A' Design Award i Järn

Bliggit Mobil applikation är vinnare av A' Design Award i Järn, ett prestigefyllt erkännande som tilldelas bra designverk som uppfyller de professionella och industriella krav som förväntas av välgjorda skapelser. Järnvinnare visar stor skicklighet, hög specialisering, expertförståelse och skaparnas kreativa förmåga. Bliggit Mobil applikation förväntas vara en högt skattad, beundrad och älskad skapelse som är praktisk och innovativ. Detta vinnande verk i A' Design Award i Järn integrerar branschens bästa praxis och har kompetenta tekniska egenskaper kopplade till kunnande och talang. Bliggit Mobil applikation respekteras för sin grundlighet och är utformat för att åstadkomma förbättringar av livskvaliteten som hjälper till att göra världen till en bättre plats.

Bakom designen

Presskit

Erkännanden, teammedlemmar och tekniska detaljer tillhandahållna av designern.

Unika egenskaper: Bliggit is an open platform providing secure digital infrastructure for offering all the services of the city (e.g., news, transport, banking, recreational activities and a lot more) in a single online environment. By creating local synergies and connecting the citizens and service providers of Wuppertal, Bliggit helps strengthen the local community and is mutually beneficial for all stakeholders involved - the citizens, city companies, providers of public services, associations and the local government.
Dimensioner & förpackning: The platform is fitted with an adapted recommendations engine and filtering system, built on Apache PredictionIO platform.

In addition, Smart Assistance helps the daily lives of the Wuppertal people through data-based technologies. It is inspired by chatbots, which allows the users book a table at a restaurant for example.
Taggar: Innovation, Digital Channel, Smart Services, B2C, Community, Smart Assistant, Prediction IO
Produktionsteknik: The app is available for iOS and Android devices - https://bliggit.de.

Design Tools: Figma, After Effects, Photoshop, Illustrator and Invision.
Development tools: React, React native and Java.
Designutmaning: Finding balance between proactive services and data protection. German market is very aware and concerned about when and how data is being used. This meant that in the designing process we had to find ways how to build trust for the service and give the user the freedom to choose their preferences.
Forskning: Preliminary analysis and service design included: Research and Service Design, User interviews, German market research, Personas, Ideation workshops, Name generation workshops, Design based iteration process, Design System.
Inspiration: The citizens should have a comfortable and secure digital infrastructure at their disposal that provides easy and quick personalised access to matters related to daily lives. We wanted to offer the companies and service providers in the city of Wuppertal in Germany an additional well-functioning digital gateway for their services, thus facilitating their availability. The objective of the solution was to tackle the fragmentation of the city services and take a step toward a seamless e-society and make the services offered by the city accessible to the citizens through a single digital channel.
Projektlängd: The project started in February 2018 in Tallinn, Estonia and finished in the autumn of 2020 in Wuppertal, Germany. The app is currently live and introduced to other cities in Germany.
Arbetsflöde: The app is a convenient and free digital solution for the citizens, an easy, quick and personalised way to find answers to matters pertaining to their daily lives. Wuppertal city companies and service providers have now an additional low-cost digital channel for making services even better accessible to the people. They can also use the platform for communicating in real time with all the citizens of Wuppertal, by posting information and using the messaging function. The solution is important at this critical time, when digital infrastructure is indispensable.
Patent: Copyrights belong to Bliggit GmbH.
Teammedlemmar: UX, Service designer, UX Research - Karin Salu
UX, Service designer, UX Research - Helen Kokk
Designer - Maria Laanejärv
Product Owner & System Analysts - Natalia Kahar
Business Analyst - Liis Mikk
Business Analyst - Hannalore Taal
Bildkrediteringar: Image #1: Nortal user Experience Team, Bliggit, 2021
Image #2: Nortal user Experience Team, Bliggit, 2021
Image #3: Nortal user Experience Team, Bliggit, 2021
Image #4: Nortal user Experience Team, Bliggit, 2021
Image #5: Nortal user Experience Team, Bliggit, 2021
Video: Nortal user Experience Team, Bliggit Concept Proposal, 2019