AI Conversational Banking Замимаи бонкдории мобилӣ аз Uxda

Тарҳи AI Conversational Banking Замимаи бонкдории мобилӣ аз Uxda ғолиби шоистаи ҷоизаи бонуфузи 2023 Ҷоизаи тиллоии A' Design Award дар категорияи мусобиқавии Дизайни технологияҳои мобилӣ, барномаҳо ва нармафзор мебошад.

ТиллоМобилӣ· 2023

AI Conversational Banking Замимаи бонкдории мобилӣ

аз ҷониби Uxda

Муштарӣ: Uxda

Ғолиби Ҷоизаи тиллоии A' Design Award дар категорияи Мобилӣ

650,015

Ғолиби тасдиқшудаи ҷоиза

Тасдиқи вазъи ҷоиза барои #148799

Ба сайт гузаред Дар A' Design Award дидан Релизи матбуотӣ Нишони ҷоиза

Рангҳо

Тарҳ

Дар бораи AI Conversational Banking Замимаи бонкдории мобилӣ

Bella як замимаи бонкдории мобилӣ мебошад, ки бар интерфейси муколамавӣ асос ёфтааст. Хизматрасониҳои бонкӣ ба ҷои менюҳо ва тугмаҳо тавассути чати матнӣ ва фармонҳои овозӣ пешниҳод карда мешаванд. Муштариён метавонанд бо навиштан ё гуфтани як дастури оддӣ бақияи суратҳисобро тафтиш кунанд, пардохтҳо анҷом диҳанд, пасандоз кунанд, сармоягузорӣ намоянд, хайрия кунанд ва маслиҳати молиявӣ дархост намоянд. Замима пеш аз иҷрои ҳар дархост онро тасдиқ мекунад ва ёрдамчии виртуалӣ амалҳои марбут ба тарзи зиндагиро дастгирӣ менамояд. Ҳадафи тарроҳӣ он аст, ки бонкдорӣ барои истифодаи ҳаррӯза табиитар, дастрастар ва қулайтар гардад.

Эътироф

Дар бораи Ҷоизаи тиллоии A' Design Award

AI Conversational Banking Замимаи бонкдории мобилӣ ғолиби Ҷоизаи тиллоии A' Design Award аст, ки эътирофи бениҳоят обрӯманд буда, ба тарҳҳои дараҷаи аввал, аҷоиб ва барҷаста дода мешавад. Ғолибони тилло офаридаҳои бағоят навоварона, дурандешона ва ҷилваноки дурахшонанд, ки нубуғ, хирад ва маҳорати тарроҳони худро инъикос мекунанд. Интизор меравад, ки AI Conversational Banking Замимаи бонкдории мобилӣ ихтирои хеле ситоишшуда, роҳбаладгузор ва ёдгорӣ бошад, ки арзиши бесобиқа меорад. Ин тарҳи ғолиби Ҷоизаи тиллоии A' Design Award лоиҳаи тамошобоб ва мӯҳтарам аст, ки хеле судманд аст ва ҳудуди санъат, илм, тарроҳӣ ва технологияро пеш мебарад. AI Conversational Banking Замимаи бонкдории мобилӣ эҳсосоти шадиди хоҳишро ба вуҷуд меорад, шӯру шавқро бедор мекунад, эҷодкориро рағбат мебахшад ва моро мафтун месозад.

Дар паси тарҳ

Маҷмӯаи матбуотӣ

Кредитҳо, аъзои гурӯҳ ва тафсилоти техникие, ки тарроҳ пешниҳод кардааст.

Хусусиятҳои беназир: This conversational banking mobile app uses natural language interactions, such as text-based chat or voice commands, to deliver banking services. Services include checking account balances, making payments, and getting financial advice through a chatbot, and even a lifestyle virtual assistant. The goal of the conversational banking app is to make banking more convenient and accessible for customers by allowing them to interact in a way that feels more natural.
Андоза ва бастабандӣ: When designing the user experience for this AI-powered financial product, our goal was to evoke feelings of futurism, curiosity and innovation. We wanted to create an emotional and philosophy-driven design that exudes sophistication and balance. To achieve a unique result, we drew inspiration from Bella's visionaries. They sought to infuse the product with the colors of a Los Angeles sunrise, the ambience of Florence's Duomo Cathedral and even the peacefulness of Japanese Zen gardens. By drawing inspiration from outside the banking world, together we were able to bring fresh perspectives to the digital product and create a truly unique user experience.
Тегҳо: mobilebanking, chatgptbanking, bankingapp, aibankingapp, ux, cx
Технологияи истеҳсол: Users can quickly initiate banking transactions through the AI chatbot or Siri-like request by simply saying or typing in the needed action. The app processes the request, confirms with the user, and executes it. Service also provides innovative conversational ways for users to save, invest, donate, and perform other financial actions, such as automatically donating a portion of their travel expenses to green funds or purchasing a fraction of a company's stock every time they purchase at a specific retailer.
Мушкилоти дизайн: Mobile banking apps are typically built upon a series of menus and buttons, but the Bella team required something entirely different: full-range banking services through a conversational interface. But, unlike the usual chat services, they did not want messaging clouds, standard navigation or other familiar elements; they wanted something fundamentally different. They challenged the UXDA team to create a never-before-seen banking interface and full-range retail banking services. After the initial research, we understood that this was one of the first attempts to create full-featured, AI-powered conversational banking.
Таҳқиқот: Bella demonstrates the potential for using conversational banking AI and machine learning solutions to provide new types of banking enriched with personalized, contextual responses that establish an emotional bond with users. We tried to dive deeper into digital human behavior to find a new edge for the banking experience. This required courage and an innovative approach to combine cutting-edge technology with a design rooted in beauty, love and empathy. This is an example of how disruptive AI technologies, could be integrated into the banking experience with the help of customer-centered UX design.
Илҳом: AI-powered solutions could fuel new types of products in banking, more personalized and connected to users, but integrating innovative technologies often causes complications in terms of user experience. And here, the methods of financial UX design are very effective, as they help to imagine the unimaginable and create a digital solution, focusing on users' needs. Our client approached us with a mission to infuse love into finance through a conversational banking.
Давомнокии лоиҳа: Project started in November 2019 and finished in November 2020
Ҷараёни кор: As the world becomes increasingly accustomed to interacting with AI-powered interfaces and chatbots, the bar for usability in products has been raised. The client team, dared to become the pioneers of conversational banking and wanted to make their product feel revolutionary in order to truly stand out. Bella’s founders aimed to design their app as the heart and soul of their brand, to fulfill their mission and bring a breath of fresh air to the industry. They set out to bridge the emotional gap and break down the barriers of traditional user experience models by treating users like family members.
Аъзои гурӯҳ: Alex Kreger | UX Strategist
Linda Zaikovska-Daukste | UX Strategist
Inese Zepa | Lead UX Architect
Santa Paegle | UX Architect
Andrew Yeliseyev | Art Director
Dmitry Kustov | Lead UI Designer
Ҳуқуқи тасвирҳо: UXDA LLC