Maria Roen tomonidan iDwell Mijozlar bilan munosabatlarni boshqarish dasturi

Maria Roen tomonidan yaratilgan iDwell Mijozlar bilan munosabatlarni boshqarish dasturi — Interfeys, Interaktiv va Foydalanuvchi Tajribasi Dizayni tanlov toifasida nufuzli 2023 A' Design Award Bronza Mukofoti mukofotining yuqori baholangan g'olibidir.

BronzaInterfeys· 2023

iDwell Mijozlar bilan munosabatlarni boshqarish dasturi

muallif: Maria Roen

Mijoz: iDWELL

Interfeys toifasida A' Design Award Bronza Mukofoti g'olibi

18,570

Tasdiqlangan mukofot g'olibi

#149737 uchun mukofot holatini tasdiqlash

A' Design Award saytida ko'rish Press-reliz Mukofot nishoni

Ranglar

Dizayn

iDwell Mijozlar bilan munosabatlarni boshqarish dasturi haqida

iDwell — mulkni boshqarish uchun mo'ljallangan mijozlar bilan munosabatlarni boshqarish dasturidir. Mulkni boshqarish katta hajmdagi ma'lumotlar, hujjatlar va pudratchilarni o'z ichiga oladi. iDwell ish yukini kamaytirish uchun oddiy jarayonlarni avtomatlashtiradi. Xususiyatlariga texnik xizmat ko'rsatish bo'yicha chipta tizimi, elektron pochta va aloqa vositalari bilan to'liq integratsiya, hamda avtomatlashtirilgan ish oqimi kiradi. Uy egalari va ijarachilar uchun alohida ilovalar mavjud. Sozlanuvchi boshqaruv paneli tahliliy ma'lumotlarni, ochiq vazifalar va so'rovlarni, o'qilmagan xabarlarni va yangiliklar tasmasini ko'rsatadi. Moslashuvchan filtrlash tizimi foydalanuvchilarga katta hajmdagi ma'lumotlar bilan ishlashda yordam beradi.

Tan olinish

A' Design Award Bronza Mukofoti haqida

iDwell Mijozlar bilan munosabatlarni boshqarish dasturi A' Design Award Bronza Mukofotining g‘olibi bo‘lib, bu ijodkorlik, zukkolik va topqirlik bilan ajralib turuvchi a’lo dizaynlarga beriladigan o‘ta nufuzli e’tirofdir. Bronza g‘oliblari o‘z dizaynerlarining keng tajribasi, tasavvuri va topqirligini tasdiqlovchi juda mohir va hayratlanarli darajada ijodiy buyumlardir. iDwell Mijozlar bilan munosabatlarni boshqarish dasturi yuqori qadrlanadigan, hayrat bilan qaraladigan va suyukli, diqqatga sazovor darajada kasbiy va innovatsion buyum bo‘lishi kutiladi. A' Design Award Bronza Mukofotini qo‘lga kiritgan ushbu dizayn san’at, fan, dizayn va texnologiyadagi eng yaxshi amaliyotlarni o‘zida mujassam etadi va tafsilotlarga e’tibori bilan a’lodir. iDwell Mijozlar bilan munosabatlarni boshqarish dasturi ehtiyojlarni go‘zal qondiradi, istaklarga tegadi, tuyg‘ularni maftun etadi va qiziqishni jalb qiladi.

Dizayn ortida

Press-kit

Dizayner tomonidan taqdim etilgan kreditlar, jamoa a'zolari va texnik tafsilotlar.

Noyob xususiyatlar: Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
O'lchamlar va qadoqlash: iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
Teglar: Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
Ishlab chiqarish texnologiyasi: For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
Dizayn muammosi: The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
Tadqiqot: During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
Ilhom: The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
Loyiha muddati: Austria
Ish jarayoni: On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
Rasm mualliflari: Maria Roen