Hilfe Punkt 移动应用

设计师： Ladan Zadfar

客户: HilfePunkt

社会类别A' Design Award 铜奖获奖者

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已验证的获奖者

验证 #159946 的获奖状态

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设计作品

关于 Hilfe Punkt 移动应用

移民过程需要应对陌生的规则，尤其在缺乏语言知识的情况下更是如此。Hilfe Punkt如同指路明灯，通过提供预约服务和信息更新等多种服务，为新移民简化融入之路。该应用为不同群体量身定制，打破语言障碍，提供母语支持，确保用户与官方机构的清晰沟通。更重要的是，它能根据用户所在位置定制信息。我们的使命是帮助用户快速适应，助力无缝融入新环境。

荣誉认可

关于A' Design Award 铜奖

Hilfe Punkt 移动应用是 A' Design Award 铜奖得主，这是授予以创造力、独创性和敏锐见长的杰出设计的极具声望的认可。铜奖得主是技艺娴熟、创意惊人的作品，印证了其设计师丰富的经验、想象力与机智。预计Hilfe Punkt 移动应用将成为一件备受推崇、令人钦佩且被珍爱的物品，兼具显著的专业性与创新性。这件赢得 A' Design Award 铜奖的设计融入艺术、科学、设计和技术领域的最佳实践，并因注重细节而出类拔萃。Hilfe Punkt 移动应用出色地满足需求，触动渴望，迷住情感，并吸引好奇心。

设计幕后

媒体资料包

由设计师提供的致谢、团队成员及技术详情。

独特属性: Migrants and refugees are a big part of germany's society,and as a big part,their confusion,stress and uncertainty can effect the whole society.HilfePunkt is a communicative service app that provides newcomers,specifically refugees,guidance and help.It offers newcomers clear steps,helping them understand what should be done and why.It gives them a sence of responsibilty and self confidence.It minimizes misunderstandings and communication conflicts and targets a faster,easier integration process.
尺寸与包装: The app is designed to be adjusted when using Android or IOS operating systems and different phone sizes.
标签: HilfePunkt, Termin, Flüchtling, Neuankömmling, Deutschland, Sprachbarriere, Anmeldung, Angebote, Checkliste, Asylgesetz, UX, UI
生产技术: The design process unfolded employing a suite of tools: Figma, Photoshop, Adobe XD,and Illustration.Commencing with conceptualization and meticulous needs analysis,special attention was given to the app's appointment-giving services.Designers worked diligently to ensure users' calendars remained uncluttered,prioritizing a seamless experience.Through careful wireframing,elements were strategically placed to enhance usability, culminating in thoughtful visual decisions aligned with project goals.
设计挑战: Our greatest hurdle was serving the vulnerable asylum seeker group, meaning sensitive information. To preserve confidentiality and trust, we established a separate system. Here, no user data reaches us; access is solely through the user's social worker. Additionally, we are facing the challenge of convincing officials to embrace this new approach, navigating communication barriers, and highlighting its merits.
研究: In order to design an app that provides classified, short and yet accurate information to the user, the designers needed to do extensive research and check everything with the authorities. On the other hand, to ensure whether they took the right approach and how much such an approach is needed, the designers conducted research in the form of questionnaires and interviews from both involved groups, newcomers and officials who are dealing with them. The results were incredibly positive and effective.
灵感: we are living in a world where democratic design plays a very important role in different societies.Creating a democratic solution for newcomers in Germany to give them the chance of easing their way into their new home was the designers source of inspiration.It is shocking how not knowing the regulations and activities can influence a huge community of people:Migrants!Giving them the opportunity of not getting misinformed by the flood of unnecessary information is one of HilfePunkt's missions .
项目周期: The project started in February 2023 in Germany.
操作流程: HilfePunkt redefines newcomers' integration in Germany, bridging relocation complexities with comfort and knowledge.It provides two different lists of activities one for mandatory activities such as city hall registration,and one for optional activities such as different courses one can take!The users will recieve notifications over what is going to change such as possible bus strikes.HilfePunkt also prevents appointment collisions so all recieved appointments will be set in a reasonable manner.
图片版权: Mohammad Farshad