Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo na Shantou University

Muundo Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo na Shantou University ni mshindi mashuhuri wa tuzo ya kifahari ya 2021 Tuzo ya Fedha ya A' Design Award katika Kategoria ya Mashindano ya Usanifu wa Meta, Mkakati na Huduma.

FedhaHuduma· 2021

Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo

na Shantou University

Mteja: Shantou University

Mshindi wa Tuzo ya Fedha ya A' Design Award katika Kategoria ya Huduma

108,771

Mshindi wa Tuzo Aliyethibitishwa

Thibitisha Hali ya Tuzo kwa #120255

Tazama kwenye A' Design Award Taarifa kwa Vyombo vya Habari Beji ya Tuzo

Rangi

Muundo

Kuhusu Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo

Muundo wa Huduma kwa Uandikishaji wa Chuo ni mfumo wa huduma ulioundwa kwa ajili ya kipindi cha uandikishaji cha chuo kikuu. Muundo huu unaunganisha jukwaa la ushirikiano la mtandaoni na nafasi ya nje ya mtandao. Kwenye jukwaa hili, wafanyakazi kutoka idara mbalimbali kwa pamoja huongeza na kusasisha taarifa za moduli na takwimu wanazozisimamia. Katika nafasi ya nje ya mtandao, zana kama vile ramani za safari zinasaidia uchanganuzi, majadiliano na maamuzi. Wanafunzi hupokea huduma za ushauri, mapokezi ya uandikishaji, mwongozo wa wenzao na vijitabu vya uandikishaji. Lengo ni kuboresha kazi katika idara zote na kupunguza wasiwasi wa wanafunzi.

Utambuzi

Kuhusu Tuzo ya Fedha ya A' Design Award

Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo ni mshindi wa Tuzo ya Fedha ya A' Design Award, utambuzi wenye heshima kubwa ya ajabu unaotolewa kwa miundo ya hali ya juu kabisa, ya kupendeza na ya kuvutia. Washindi wa Fedha ni kazi zinazong'aa mno na bunifu kupita kiasi zinazoonyesha utaalamu bora, kipaji na busara ya wabunifu wao. Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo inatarajiwa kuwa kazi nzuri ya kuigwa ambayo ni ya kitaalamu kwa kiasi kikubwa na yenye ubunifu wa kina. Muundo huu ulioshinda Tuzo ya Fedha ya A' Design Award ni uvumbuzi unaojulikana sana na kupendwa, unaonufaisha na kupanua mipaka ya sanaa, sayansi, usanifu na teknolojia. Service Design for College Enrollment Primary Function: Muundo wa Huduma ya Uandikishaji wa Chuo ni kazi inayotamaniwa mno inayochochea hamu, huleta hisia chanya na huzua mshangao na mastaajabu.

Nyuma ya Muundo

Vifaa vya Habari

Mikopo, wanachama wa timu na maelezo ya kiufundi yaliyotolewa na mbuni.

Sifa za Kipekee: his project through the redesign of the work model and enhances the ability to work across departm ents. Moreover, it could help students familiarize themselves with the campus through a variety of connections and services.
For the department, the project results include the definition of value goals, work mode and interactive function design. Services for students include consulting services, admission reception services, guidance services of peer and admission brochures.
Vipimo na Ufungashaji: Physics：
Department Kit:210mm×297mm×100mm
Campus Manual：297mm×420mm
Volunteer Medal：80mm×80mm
non-physical：
Web pages based on Html for Chrome & IE & firefox
Lebo: Service design, Web design, Visual design, Process design
Teknolojia ya Uzalishaji: The entire process consists of an online collaboration platform and offline space. The online collaboration platform allows executives to jointly add and modify the module information they are responsible for, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Changamoto ya Ubunifu: Information islands and lack of effective communication are the main facing problems. Design in traditional Chinese university is subject to many administrative constraints. It is not easy to start service design at a university for the first time, especially to allow members of different departments to discuss together and participate in the process of service design-it is completely different from previous university meetings.
Utafiti: The project is based on the method of service design, and the research objects include two main groups: students and staff from multiple departments.
Desktop research has given us the perspective and research methods of cross departmental collaboration and student service. Participatory observations and interviews help us understand the current situation of cross-departmental work and the demands of students.
Msukumo: We worked on this project in most departments of the school. It intends to promote the university department to understand the needs of students and provide services to help students eliminate their anxiety during the enrollment period.
In this project, we transform the work department into an organic aggregate, that allows different departments to collaborate and solve problem together. This allows the department to connect students in a sustainable way and provide the services they need.
Muda wa Mradi: The project started in 2019 in China and finished in 2020 in China.
Mtiririko wa Uendeshaji: We redesigned a work-flow that allows departments to collaborate together, which consists of an online collaboration platform and offline space. The collaboration platform allows them to jointly add and modify the module information, as well as statistics data to complete their work efficiently. They can analyze, discuss and make decisions based on the information in the offline space, which provide a series of tools such as journey maps, and other methods to assist them in their judgment.
Wanatimu: Ruiqi Yao, Zhenzi Pan, Ran Han, Zhongduo Jiao, Qize Wong, Zihao Chen, Sherky
Haki za Picha: Image #4: Photographer Zihao Chen, Department Kit, 2020.