Muundo iDwell Programu ya Usimamizi wa Uhusiano na Wateja na Maria Roen ni mshindi mashuhuri wa tuzo ya kifahari ya 2023 Tuzo ya Shaba ya A' Design Award katika Kategoria ya Mashindano ya Usanifu wa Kiolesura, Mwingiliano na Uzoefu wa Mtumiaji.
ShabaKiolesura· 2023
iDwell Programu ya Usimamizi wa Uhusiano na Wateja
na Maria Roen
Mteja: iDWELL
Mshindi wa Tuzo ya Shaba ya A' Design Award katika Kategoria ya Kiolesura
Mshindi wa Tuzo Aliyethibitishwa
Thibitisha Hali ya Tuzo kwa #149737Muundo
Kuhusu iDwell Programu ya Usimamizi wa Uhusiano na Wateja
iDwell ni programu ya usimamizi wa uhusiano na wateja iliyoundwa kwa ajili ya usimamizi wa mali. Usimamizi wa mali unahusisha kiasi kikubwa cha taarifa, hati na makandarasi. iDwell inaotomatisha michakato ya kawaida ili kupunguza mzigo huo wa kazi. Vipengele vyake ni pamoja na mfumo wa tiketi za matengenezo, uunganishaji kamili wa barua pepe na mawasiliano, na mtiririko wa kazi wa kiotomatiki. Kuna programu tofauti zinazowahudumia wamiliki wa nyumba na wapangaji. Dashibodi inayoweza kubinafsishwa inaonyesha uchambuzi wa takwimu, majukumu na maombi yaliyo wazi, ujumbe ambao haujasomwa, pamoja na mtiririko wa habari. Mfumo wa uchujaji unaobadilika husaidia watumiaji kufanya kazi na kiasi kikubwa cha data.
Utambuzi
Kuhusu Tuzo ya Shaba ya A' Design Award
iDwell Programu ya Usimamizi wa Uhusiano na Wateja ni mshindi wa Tuzo ya Shaba ya A' Design Award, utambuzi wenye heshima kubwa unaotolewa kwa miundo bora inayotofautishwa kwa ubunifu, ustadi na busara. Washindi wa Shaba ni kazi za ufundi mwingi na bunifu ya kushangaza zinazothibitisha uzoefu mpana, mawazo na ustadi wa wabunifu wao. iDwell Programu ya Usimamizi wa Uhusiano na Wateja inatarajiwa kuwa kitu kinachothaminiwa sana, kupendwa na kuenziwa, ambacho ni cha kitaalamu na bunifu kwa kiasi kikubwa. Muundo huu ulioshinda Tuzo ya Shaba ya A' Design Award unajumuisha mbinu bora katika sanaa, sayansi, usanifu na teknolojia, na ni bora kwa umakini wake kwa undani. iDwell Programu ya Usimamizi wa Uhusiano na Wateja hutosheleza mahitaji kwa uzuri, hugusa hamu, huvutia hisia na kuvutia udadisi.
Nyuma ya Muundo
Vifaa vya Habari
Mikopo, wanachama wa timu na maelezo ya kiufundi yaliyotolewa na mbuni.
- Sifa za Kipekee
- Property management is a complex and stressful. Managers work with a large amount of information, documents and contractors. iDWELL is CRM software specially designed for property management. It automates routine processes and makes your work easier and features include maintenance ticketing, full email and communication integration, automated workflow, and separate landlord and tenant facing apps.
- Vipimo na Ufungashaji
- iDWELL is an international PropTech startup developing SaaS CRM-Software for real estate and property management.
- Lebo
- Services Design, Dashboard, Desktop Application, User Experience, User Interface, Interaction Design, Digital Interaction, SaaS, CRM-Software
- Teknolojia ya Uzalishaji
- For redesign we used Sketch, Figma, Adobe XD, After Effect, and Miro. In addition, we used many research tools as user journey maps and user stories to design the experience.
- Changamoto ya Ubunifu
- The purpose of iDWELL is to provide all the necessary functions and features for real estate management. It was challenging to place all the functions of the platform, big data and analytics on one page, not overloading layout and creating an intuitive interaction for our users. We had to spend an extensive amount of time simplifying the complicated information and creating the perfect user journey.
- Utafiti
- During the initial stage, we analyzed the current design and interviewed users. We found a lot of pain points that managers were experiencing, also we analyzed the market and competitors. Based on the collected information and feedback, we became aware of the scope of the problems and began to create and test hypotheses. In the process, we did a lot of A/B testing before finalizing the redesign.
- Msukumo
- The valuation of the global real estate market is about $300 trillion, making it one of the largest in the world. Despite its great potential, this industry is still conservative and inert. Property management is the daily oversight of residential, commercial, or industrial real estate by a third-party contractor. Generally, property managers take responsibility for day-to-day repairs and ongoing maintenance and upkeep of properties.
- Muda wa Mradi
- Austria
- Mtiririko wa Uendeshaji
- On the home page, users can view a customizable dashboard with analytics, open tasks and requests, unread letters, and a news feed. To work with a large amount of data, the user can operate a flexible filter system. With the iDWELL app, tenants and owners have access to important documents such as tenancy agreements, EPCs or GSCs. Customer evaluations give you valuable feedback to help you optimise your service. All communication channels such as emails, the app, the Digital Newsboard, and your ERP system are bundled in the one platform. Using smart technology, the workflow bot provides intelligent answers to your customers’ queries and initiates further communication with the contractors you trust. Enquiries from owners and tenants can be processed automatically through the mobile CRM software, making folders a thing of the past. iDWELL has already been integrated with accounting systems such as IGEL and Real Data. That way, data about customers and properties as well as documents and tickets can be transmitted hassle-free.
- Haki za Picha
- Maria Roen
Imedhaminiwa
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